V
VALORANT6mo ago
Teccan

high ping in singapore server only?

in mumbai it is 40 ms but in singapore it is 110 and above
1 Reply
Support Agent
Support Agent6mo ago
High ping in specific servers can be caused by various factors, including your ISP's routing or server issues from Riot's end. Here are some steps you can try to resolve or improve the situation: 1. Check Your Connection: Ensure your internet connection is stable and not being used by other devices/apps. 2. Use Wired Connection: If you’re on Wi-Fi, switching to a wired connection can reduce latency. 3. Restart Network Devices: Sometimes restarting your router/modem can help improve connection quality. 4. Contact ISP: Your Internet Service Provider might be experiencing routing issues affecting your connection to the Singapore server. 5. Perform a Traceroute: To check for routing issues. Open Command Prompt and type tracert <server IP> for the Singapore server. 6. Check Riot’s Network Status: Visit the Riot Games Service Status Page or their Discord to see if there are known issues with the Singapore server. If the issue persists, consider submitting a support ticket to Riot with your traceroute results for more detailed assistance.
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