I no longer have access to the email I set up for 2factor
I can not log into my account because the email that my security codes get sent to is not working. I have tried everything to get it to work but it has just stopped. I dont know if i've been hacked or what but I need a riot employee to help me. I need to change the email my 2factor codes get sent to. I can provide proof that the account im trying to get into is mine and all the emails but please I seriously need help. I have spent so much money on this game and really really don't want to lose it all.
1 Reply
Sorry to hear you're having trouble accessing your account. To resolve issues with 2-factor authentication and email recovery, you'll need to submit a ticket to Riot Games Support. Provide as much information as possible to prove ownership of your account, such as previous transaction details, account creation date, the first email address used for the account, etc. You can start the process by visiting the Riot Games Support site here: https://support-valorant.riotgames.com/hc/en-us/requests/new. A support agent will assist you further with recovering access to your account and updating your email address.
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