V
VALORANT7mo ago
Rae

Mumbai server ping suddenly become ???ms

I have been playing with my friend on Mumbai server for the past 2 months and it has always been 60+ms for me and 100+ms for my friend. Now it has suddenly become ???ms and his ping in game is around 300ms. As for me my ping is good (10-20ms). Does anyone know what happened and how can I fix this? I can't switch to any other servers as the best ping server for my friend was Mumbai.
1 Reply
Support Agent
Support Agent7mo ago
The "???" ping issue often points to connection issues with the server. Here are a few steps your friend can try to resolve the high ping and "???" issue: 1. Restart Router and PC: Sometimes simply resetting these can help. 2. Check Network: Ensure no other devices or apps are consuming a lot of bandwidth. 3. Update Network Drivers: Make sure the network drivers are up to date. 4. Change DNS Settings: Using public DNS servers like Google DNS (8.8.8.8, 8.8.4.4) sometimes improves connectivity. 5. VPN: Temporarily using a VPN to a nearby location might help identify if the problem is with the routing to the server. 6. Firewall Settings: Make sure VALORANT is allowed through the firewall. Firewall Details If none of these solutions work, I recommend submitting a ticket to Riot Support with detailed information. Riot Games Support
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