cant buy vp

it says error when i try to buy vp whats the problem?
1 Reply
Support Agent
Support Agent6mo ago
Encountering errors while trying to purchase VP can be frustrating. This issue might occur due to a few common reasons: 1. Payment Method Issues: Ensure your payment method (credit card, PayPal, etc.) is valid and has sufficient funds. If using a credit card, double-check that all information is correct. 2. Server Issues: Sometimes, the issue might be on Riot Games' side due to server maintenance or overload. Check @VALORANT's official social media channels or the Riot Games Service Status page. 3. Regional Restrictions: Ensure that your payment method is supported in your region. Some payment methods may not be universally accepted. 4. Cache and Cookies: Try clearing your browser’s cache and cookies or use a different browser. 5. Firewall/Antivirus Restrictions: Make sure that firewall or antivirus software isn't blocking the payment page. If none of these steps help, consider submitting a support ticket to Riot Games through their Support Site: Riot Games Support. Provide detailed information about the error message for better assistance.
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