Unable to play valorant without a vpn
Since last week, ive been unable to run valorant on my device, everytime i do, the game stays in its opening page for a while and then shows the following error. I had to use Cloudfare warp to run the game which sort of works like a vpn (apparantly its not a vpn but i dont get the difference). Because of this my ping on mumbai server is "???". I live in Bangladesh which is beside India and previously i used to play in the mumbai server. My friends all play in the mumbai server and its not really fun to play alone. Most of them dont have good enough ping on singa to play with me. Asking if this is an issue on valorant's side or my side. I asked my isp but they haven't found any issues.
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i actually tried out using gearup booster. ive heard that it can reduce ping. I figured that cloudfare warp would let me play the game while gearup booster will help reduce the high ping caused by cf warp. but that didn't work, it showed the same error as when not using a vpn so ig gearup booster effectively nullifies the vpn
and there seems to be a VAL 62 error going on. Might these be related?
It looks like your ISP is blocking Mumbai server. Do this (with Cloudflare WARP disabled): https://support-valorant.riotgames.com/hc/en-us/articles/360047225674-How-to-Use-Tracert-to-Obtain-Network-Logs
You will get a file with tracert data. Then submit a support ticket and attach that file to it.