V
VALORANT6mo ago
kkon

My account keep getting high pings.. But when i switched account, it's much more stable

Does anyone ever had the same problem as me? ;;;; it's kinda annoying tbh i can't play on my main and had to borrow friends account...
2 Replies
Support Agent
Support Agent6mo ago
It seems like you're experiencing high ping issues specifically on your main account, but not on others. Although it is unusual for this to be account-specific, here are a few steps you can try: 1. Check Server Selection: Ensure both accounts are connected to the same server. Sometimes an account might accidentally be set to a different, more distant server. 2. Network Reset: Use these admin cmd commands:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

3. Permissions & Firewall: Ensure your main account has the correct permissions and that VALORANT is allowed through your firewall (More details here: Firewall Settings). 4. Close Background Apps: Make sure no background applications are consuming bandwidth. 5. Reinstall Riot Client: Sometimes reinstalling the Riot Client may solve account-specific issues. If these steps don't resolve the problem, it might be something more specific to your account. In that case, please submit a ticket to Riot Support for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Saucywan
Saucywan6mo ago
You guys are on the same region right? Like you guys have access to the same servers and the server selection thing
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