V
VALORANT4w ago
Br3n

game keeps freezing on me

I have no idea how this issue started, it just started happening one day when I got on the game. in the clip you see it keeps freezing and I cant do anything, I have since reinstalled Valorant and upgraded my GPU drivers to the latest version and it has not been that bad since but is still very well noticeable because I cannot play the game properly because of it. This issue is also intermittent and happens sometimes in games and sometimes doesn't. Clip: https://medal.tv/games/valorant/clips/i3c3VZG43AqfswZW-/d13373Q4ysUN?invite=cr-MSxsMnUsMTU2OTkyMTM0LA
BrennerGames
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1 Reply
Support Agent
Support Agent4w ago
Freezing issues like this can be frustrating. Here are a few more steps you can try: 1. Update all drivers: Ensure your GPU, sound, and network drivers are up to date. 2. Windows Updates: Make sure your Windows operating system is fully updated. 3. Hardware Check: Verify that your CPU and GPU temperatures are within acceptable ranges; overheating could cause freezing. 4. Config Settings: Lower your in-game graphics settings to see if the problem persists. 5. Background Processes: Close unnecessary applications running in the background that might be using your system's resources. 6. Power Settings: Ensure your power settings are set to "High Performance" in Windows Control Panel. 7. Clean Boot: Perform a clean boot to check if third-party applications are causing conflicts. 8. Firewall and Antivirus: Temporarily disable or add exceptions for VALORANT in your firewall and antivirus software. You can also consult the troubleshooting section on the Riot Games support page for more detailed steps: https://support-valorant.riotgames.com.
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