V
VALORANT7mo ago
Ryuu

VAN: Restriction your account does not follow requirements in order to play.. secure boot enable

I have my secure boot enabled tpm 2.0 enabled everything seems to be fine but its still not letting me play the game
8 Replies
Support Agent
Support Agent7mo ago
If you've already enabled Secure Boot and TPM 2.0, but you're still facing the VAN error, it's important to ensure that your system is in UEFI mode rather than Legacy BIOS (MBR). Enabling Secure Boot on a Legacy BIOS setup can cause issues. Here are the steps to ensure everything is set up correctly: 1. Check Boot Mode: Verify your system is in UEFI mode. - Open 'System Information' by typing msinfo32 in the Run dialog (Win + R). - Look for "BIOS Mode"; it should say UEFI.
2. Verify Secure Boot: Make sure Secure Boot is enabled: - Restart your PC and enter BIOS/UEFI settings (usually by pressing F2, Del, or Esc during startup). - Verify Secure Boot is enabled under Boot or Security settings. 3. Windows Configuration: Compatibility with Windows versions can impact Secure Boot. - Ensure you're running the latest version of Windows (Windows 10 Version 1903 or higher, or Windows 11). If you've confirmed all the settings are correct and you're still encountering issues, you may need to reach out to Riot Support for more detailed assistance. Support articles for your reference: - VAN9001/VAN9003 Errors on Windows 11
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Ryuu
RyuuOP7mo ago
No description
Ryuu
RyuuOP7mo ago
its showing off but i have it on wtf can someone help
Saucywan
Saucywan7mo ago
Please show the whole msinfo
Ryuu
RyuuOP7mo ago
No description
Ryuu
RyuuOP7mo ago
No description
Saucywan
Saucywan7mo ago
Set secure boot mode to custom Then press restore factory keys Restart your system and it should now be active
Ryuu
RyuuOP7mo ago
alright oh my god thanks so much @Saucywan W it finally states enabled

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