Can i get some help pls

When i lunch val it show black screen and when it lunch it stuck on loading screen if it not happeen my mouse is stuck on loading how can i fix it
3 Replies
Support Agent
Support Agent6mo ago
To resolve the issue of VALORANT showing a black screen or getting stuck on the loading screen, you can try the following steps: 1. Run as Administrator: Right-click on the VALORANT icon and select "Run as Administrator." 2. Update Graphics Drivers: Ensure your GPU drivers are up-to-date (NVIDIA, AMD, Intel). 3. Close Background Applications: Press Ctrl+Shift+Esc to open Task Manager, and end unnecessary background tasks. 4. Reinstall Riot Vanguard: Uninstall Riot Vanguard via Control Panel, restart your PC, then launch VALORANT to reinstall Vanguard. 5. Check Firewall Settings: Make sure VALORANT and Vanguard are allowed through your firewall. 6. Adjust Display Settings: Right-click on your desktop, go to Display Settings, and ensure display scaling is at 100%. 7. Run in Compatibility Mode: Right-click on VALORANT, go to Properties > Compatibility, and try running it in compatibility mode for Windows 8. 8. Repair VALORANT: Open the Riot Client, go to settings, and run the repair tool under VALORANT. If these steps do not resolve your issue, please check for more solutions or submit a ticket on the Riot Games support site.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
.phxntxr
.phxntxr6mo ago
;hdd
VANGUARD Main
VANGUARD Main6mo ago
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it. Use windows key + r than type "dfrgui" to check what type of drive you have. Learn how to defragment: https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
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