V
VALORANT6mo ago
B0chk0

My friend got negative vp

So my friend got negative vp and his skins are locked and i need help cus he spent a lot of money for the game now he is fucked over
No description
4 Replies
Support Agent
Support Agent6mo ago
This issue typically occurs when a purchase made with Valorant Points (VP) is later charged back or refunded. The negative balance then locks skins obtained with those points. Your friend needs to resolve the payment issue to regain access to his skins. To address this: 1. Contact Riot Support: Visit the Riot Games support page here and submit a ticket explaining the situation. 2. Clear Outstanding Balance: The support team will likely provide instructions to clear the negative VP balance, which may involve repaying the outstanding amount. 3. Provide Documentation: It's helpful to have purchase records or receipts ready to show evidence of legitimate transactions. This ensures the issue is documented and handled appropriately.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
jidat
jidat6mo ago
Yeah just contact support ^ ;support Meh
B0chk0
B0chk0OP6mo ago
contact them for what like what reason
jidat
jidat6mo ago
Ask them the reason On why ur a friend's acc has negative vp Which is as mentioned above most of the time cuz of refunds made on the vp bought
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