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I was downloading valorant and then my wifi was bad so I clicked paused button. Then I lost all my data and I have to re-downloading from 6%

PPhongNguyen<3 I was downloading valorant and then my wifi was bad so I clicked paused button. ...

Support Agent•6/10/24, 8:36 AM

It sounds like your download progress reset when you paused due to a bad Wi-Fi connection. This can sometimes happen if the download client fails to properly save the progress when interrupted. Unfortunately, the lost progress can't typically be recovered directly through the download client.

To avoid this issue in the future:

Stable Connection: Ensure you're on a stable internet connection while downloading large files.
Download Manager: Consider using a download manager if possible. Some third-party tools can help manage downloads more effectively and resume them without losing progress.

For now, you’ll need to re-download from where it left off. If the issue persists frequently, you might want to check your network settings or contact your ISP for a more stable connection.

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