V
VALORANT5mo ago
k

PERMA BANNED for NO REASON??

I've never used any third party software in my entire life. i've had this account since 2020 and i've never tried cheating or downloading mods or anything and my laptop wouldnt even be able to handle that anyways. Ive spent money on this account and i'd really like it back, can someone please help me? I've already submitted a ticket
No description
No description
60 Replies
Support Agent
Support Agent5mo ago
I'm sorry to hear about your situation. Since you've already submitted a ticket, you are taking the proper steps to get this resolved. Unfortunately, suspensions due to third-party software violations are typically very strict. However, in your ticket, make sure to provide as much information as possible to prove your case, such as: 1. A detailed explanation of your situation. 2. Your account details and history. 3. Any proof or evidence that supports your claim that you didn’t use any prohibited software. Here is the link to Riot Games support in case you need it for reference: Riot Games Support. Keep monitoring your email for updates from Riot Support. I hope your issue gets resolved soon.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
k
kOP5mo ago
how do i show proof that i didnt use third party software??
Sapphire Phoenix
send them an ss of ur apps
k
kOP5mo ago
what apps? every single app on my pc?
Sapphire Phoenix
which u have on ur laptop
k
kOP5mo ago
ok how
Sapphire Phoenix
hide only the personal app u dont wanna show
k
kOP5mo ago
how do i show all my apps
Sapphire Phoenix
ur on a laptop right? windows 10?
k
kOP5mo ago
yes
Scarlemange
Scarlemange5mo ago
Open control panel Then programs
Sapphire Phoenix
programs and features
k
kOP5mo ago
No description
Sapphire Phoenix
yes, the fist one
k
kOP5mo ago
Ok and then
Scarlemange
Scarlemange5mo ago
View installed No wait
Sapphire Phoenix
?
k
kOP5mo ago
i got this list
No description
Scarlemange
Scarlemange5mo ago
Click on programs and features Thats it Record a vod or ss of everything
k
kOP5mo ago
i just send a screenshot of my entire list?
Scarlemange
Scarlemange5mo ago
Yeah
k
kOP5mo ago
does this rly prove anything
Scarlemange
Scarlemange5mo ago
Maybe they found a program that have a same behavior and unban you But for now that's the only thing you can do
k
kOP5mo ago
Ok where do i send the video
Scarlemange
Scarlemange5mo ago
.
k
kOP5mo ago
i already submitted it tho
Sapphire Phoenix
yeah, just reply to it
k
kOP5mo ago
ohh okay thank you so much guys
Sapphire Phoenix
btw, it will take time for them to get back for me it took a week
k
kOP5mo ago
is this added?
No description
k
kOP5mo ago
oh did the same thing happen to you?
Sapphire Phoenix
ohh no i had a diff problem still isnt resolved, but its probably my system causing the issue yes, its added... i recommend you tell them about the vdo
k
kOP5mo ago
something in ur system thats making valorant think ur using hacks?
Sapphire Phoenix
na, my game was crashing after waking from sleep ur able to play???
k
kOP5mo ago
NO 😭 im so sad
Sapphire Phoenix
cuz dc is saying "Playng VALORANT"
k
kOP5mo ago
im on my alt
Sapphire Phoenix
huh? wdym?
k
kOP5mo ago
No description
k
kOP5mo ago
so sad i made a new one for the time being
Sapphire Phoenix
ohh ok nvm i got cofused btwn posts
.phxntxr
.phxntxr5mo ago
Vanguard doesnt ban for nothing It couldve flagged apps like raw accel, val tracker, true stretch etc. Or you were cheating and dont want to admit it. :val_CatBigStare:
Sapphire Phoenix
Actually, I have seen random bans for no particular reason
.phxntxr
.phxntxr5mo ago
Those just dont exist my man Vanguard flags something, boom you're banned, its pretty much never false bans, as i said in my other message, you can use apps like valtracker, rawaccel etc. And vanguard might flag them as suspicious third party apps. Because according to them, they want the game to be fair for everyone.
Sapphire Phoenix
It is a software... faults can always happen
.phxntxr
.phxntxr5mo ago
Very very very rarely, 1/10000, thats pretty much rarer than getting the full kuronami bundle in your shop... 😭
Sapphire Phoenix
I do know of bans due to val tracker and raw accel, but OP mentioned that they were not using 3rd party apps
.phxntxr
.phxntxr5mo ago
And how do you know that it is true Youre naive, you believe everything that the ones that get punished say
.phxntxr
.phxntxr5mo ago
Realest shit.
Sapphire Phoenix
i have developed a machine learning software and it does make mistakes vanguard has to be machine learning as well Pls shut up
.phxntxr
.phxntxr5mo ago
You and vanguard are nothing alike 😭
Sapphire Phoenix
yes, bcuz im a human and dont make mistakes xD🤣
911 Tech Support
Not my Words baby!!
Sapphire Phoenix
what did i just tell you
.phxntxr
.phxntxr5mo ago
Ofcourse you dont make mistakes yeah dude, just shut up 😭
Sapphire Phoenix
bro... no need to be rude 😦
.phxntxr
.phxntxr5mo ago
Try contacting riot support on their official website btw, your account might've gotten compromised. :val_CatBigStare:
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