V
VALORANT11mo ago
k

PERMA BANNED for NO REASON??

I've never used any third party software in my entire life. i've had this account since 2020 and i've never tried cheating or downloading mods or anything and my laptop wouldnt even be able to handle that anyways. Ive spent money on this account and i'd really like it back, can someone please help me? I've already submitted a ticket
No description
No description
60 Replies
Support Agent
Support Agent11mo ago
I'm sorry to hear about your situation. Since you've already submitted a ticket, you are taking the proper steps to get this resolved. Unfortunately, suspensions due to third-party software violations are typically very strict. However, in your ticket, make sure to provide as much information as possible to prove your case, such as: 1. A detailed explanation of your situation. 2. Your account details and history. 3. Any proof or evidence that supports your claim that you didn’t use any prohibited software. Here is the link to Riot Games support in case you need it for reference: Riot Games Support. Keep monitoring your email for updates from Riot Support. I hope your issue gets resolved soon.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
k
kOP11mo ago
how do i show proof that i didnt use third party software??
Sapphire Phoenix
Sapphire Phoenix11mo ago
send them an ss of ur apps
k
kOP11mo ago
what apps? every single app on my pc?
Sapphire Phoenix
Sapphire Phoenix11mo ago
which u have on ur laptop
k
kOP11mo ago
ok how
Sapphire Phoenix
Sapphire Phoenix11mo ago
hide only the personal app u dont wanna show
k
kOP11mo ago
how do i show all my apps
Sapphire Phoenix
Sapphire Phoenix11mo ago
ur on a laptop right? windows 10?
k
kOP11mo ago
yes
Scarlemagne
Scarlemagne11mo ago
Open control panel Then programs
Sapphire Phoenix
Sapphire Phoenix11mo ago
programs and features
k
kOP11mo ago
No description
Sapphire Phoenix
Sapphire Phoenix11mo ago
yes, the fist one
k
kOP11mo ago
Ok and then
Scarlemagne
Scarlemagne11mo ago
View installed No wait
Sapphire Phoenix
Sapphire Phoenix11mo ago
?
k
kOP11mo ago
i got this list
No description
Scarlemagne
Scarlemagne11mo ago
Click on programs and features Thats it Record a vod or ss of everything
k
kOP11mo ago
i just send a screenshot of my entire list?
Scarlemagne
Scarlemagne11mo ago
Yeah
k
kOP11mo ago
does this rly prove anything
Scarlemagne
Scarlemagne11mo ago
Maybe they found a program that have a same behavior and unban you But for now that's the only thing you can do
k
kOP11mo ago
Ok where do i send the video
Scarlemagne
Scarlemagne11mo ago
.
k
kOP11mo ago
i already submitted it tho
Sapphire Phoenix
Sapphire Phoenix11mo ago
yeah, just reply to it
k
kOP11mo ago
ohh okay thank you so much guys
Sapphire Phoenix
Sapphire Phoenix11mo ago
btw, it will take time for them to get back for me it took a week
k
kOP11mo ago
is this added?
No description
k
kOP11mo ago
oh did the same thing happen to you?
Sapphire Phoenix
Sapphire Phoenix11mo ago
ohh no i had a diff problem still isnt resolved, but its probably my system causing the issue yes, its added... i recommend you tell them about the vdo
k
kOP11mo ago
something in ur system thats making valorant think ur using hacks?
Sapphire Phoenix
Sapphire Phoenix11mo ago
na, my game was crashing after waking from sleep ur able to play???
k
kOP11mo ago
NO 😭 im so sad
Sapphire Phoenix
Sapphire Phoenix11mo ago
cuz dc is saying "Playng VALORANT"
k
kOP11mo ago
im on my alt
Sapphire Phoenix
Sapphire Phoenix11mo ago
huh? wdym?
k
kOP11mo ago
No description
k
kOP11mo ago
so sad i made a new one for the time being
Sapphire Phoenix
Sapphire Phoenix11mo ago
ohh ok nvm i got cofused btwn posts
.phxntxr
.phxntxr11mo ago
Vanguard doesnt ban for nothing It couldve flagged apps like raw accel, val tracker, true stretch etc. Or you were cheating and dont want to admit it. :val_CatBigStare:
Sapphire Phoenix
Sapphire Phoenix11mo ago
Actually, I have seen random bans for no particular reason
.phxntxr
.phxntxr11mo ago
Those just dont exist my man Vanguard flags something, boom you're banned, its pretty much never false bans, as i said in my other message, you can use apps like valtracker, rawaccel etc. And vanguard might flag them as suspicious third party apps. Because according to them, they want the game to be fair for everyone.
Sapphire Phoenix
Sapphire Phoenix11mo ago
It is a software... faults can always happen
.phxntxr
.phxntxr11mo ago
Very very very rarely, 1/10000, thats pretty much rarer than getting the full kuronami bundle in your shop... 😭
Sapphire Phoenix
Sapphire Phoenix11mo ago
I do know of bans due to val tracker and raw accel, but OP mentioned that they were not using 3rd party apps
.phxntxr
.phxntxr11mo ago
And how do you know that it is true Youre naive, you believe everything that the ones that get punished say
.phxntxr
.phxntxr11mo ago
Realest shit.
HUh12435
HUh1243511mo ago
Sapphire Phoenix
Sapphire Phoenix11mo ago
i have developed a machine learning software and it does make mistakes vanguard has to be machine learning as well Pls shut up
.phxntxr
.phxntxr11mo ago
You and vanguard are nothing alike 😭
Sapphire Phoenix
Sapphire Phoenix11mo ago
yes, bcuz im a human and dont make mistakes xD🤣
HUh12435
HUh1243511mo ago
Not my Words baby!!
Sapphire Phoenix
Sapphire Phoenix11mo ago
what did i just tell you
.phxntxr
.phxntxr11mo ago
Ofcourse you dont make mistakes yeah dude, just shut up 😭
Sapphire Phoenix
Sapphire Phoenix11mo ago
bro... no need to be rude 😦
.phxntxr
.phxntxr11mo ago
Try contacting riot support on their official website btw, your account might've gotten compromised. :val_CatBigStare:

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