Not loading into game after agent select

the game basically freezes on the map screen after selecting an agent, and ive tried so much shit it still doesnt work. Ive gotten so many penalties I cant do anymore or else ill risk getting my account fully suspended for a long ass time. Please help
12 Replies
Support Agent
Support Agent6mo ago
That sounds incredibly frustrating. Here are a few steps you can try to resolve this issue: 1. Restart the Riot Client: Close the Riot Client completely and restart it. 2. Update Graphics Drivers: Ensure your graphics drivers are up-to-date. 3. Check Background Applications: Any background applications interfering with VALORANT can cause issues. Try closing unnecessary applications. 4. Run as Administrator: Run VALORANT and the Riot Client as an administrator. 5. Repair Game Files: Open the Riot Client, go to settings, and use the "Repair" option to fix any corrupted files. 6. Firewall Settings: Make sure VALORANT is allowed through your firewall. Details here. 7. Reinstall Riot Vanguard: Uninstall Riot Vanguard via Control Panel, then restart VALORANT to reinstall it automatically. If none of these work, please submit a ticket to Riot Games Support for further assistance: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
quispycreme
quispycremeOP6mo ago
none of this shit helps fn
SLN Naruto Ψ
SLN Naruto Ψ6mo ago
Try a alt account Check if it's freezing in there If not it's probably your account problem How much time did you wait while it froze
Wasabi
Wasabi6mo ago
Does it then pop up an error?
quispycreme
quispycremeOP6mo ago
tried 3 alts its not an account error No errors pop up at all i js have to restart the game all over and this whole time it thinks im dodging
SLN Naruto Ψ
SLN Naruto Ψ6mo ago
After restarting it works ?
quispycreme
quispycremeOP6mo ago
hell nah still the same shit this goes for mostly the 5v5 gamemodes
Geniux
Geniux6mo ago
do you have val installed on an HDD?
VANGUARD Main
VANGUARD Main6mo ago
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it. Use windows key + r than type "dfrgui" to check what type of drive you have. Learn how to defragment: https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
quispycreme
quispycremeOP6mo ago
its on my ssd i have an hdd but valorant and riot client is all on my ssd
Geniux
Geniux6mo ago
you sure?
quispycreme
quispycremeOP6mo ago
Yes its on my C drive
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