V
VALORANT5mo ago
Jaci

Graphic problem

I tried to load Valorant today and when I sued in a match it froze my laptop and than when I rebooted it to get back on Val my graphics went down to like 80 bits, my mouse also is able to click a button in Val when it’s not even hovering over it and I can’t find vanguard on my laptop now anywhere.
8 Replies
Support Agent
Support Agent5mo ago
It sounds like there might have been a critical error or conflict with your graphics drivers and Riot Vanguard. Here's a step-by-step guide to troubleshoot: 1. Reinstall Graphics Drivers: - Uninstall your current graphics drivers using Device Manager. - Download and install the latest drivers from your GPU manufacturer's website (NVIDIA, AMD, or Intel). 2. Reinstall Riot Vanguard: - Go to Control Panel > Uninstall a program, and check if Riot Vanguard is listed. If it is, uninstall it. - Launch the Riot Client and start VALORANT; Vanguard should reinstall automatically. 3. Check Display Settings: - Ensure your laptop's display settings are correctly configured. Right-click the desktop and click Display settings, then set the appropriate resolution and scaling. 4. Run Network Commands: - Open Command Prompt as an administrator and run the following commands:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

5. Run VALORANT as Admin: - Right-click the VALORANT shortcut and select "Run as administrator." 6. Update Windows: - Make sure your Windows OS is fully updated. If these steps don't resolve the issue, consider performing a clean boot to see if any third-party applications are causing the conflict.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question, please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Jaci
JaciOP5mo ago
I can’t do step 2 as I can’t find vanguard And also my game just freezes sometimes and I have to shutdown my laptop every time this happens
SLN Naruto Ψ
SLN Naruto Ψ5mo ago
Is Vanguard even installed ?
Jaci
JaciOP5mo ago
I think Cus otherwise how else would I be able to play the game I just can’t find it
SLN Naruto Ψ
SLN Naruto Ψ5mo ago
Install Vanguard again It might solve you're problem
Jaci
JaciOP5mo ago
How to do that I just re-downloaded Valorant and it didn’t work And I still can’t find vanguard It’s so blurry
Jaci
JaciOP5mo ago
I my mouse is also unable to go to the bottom of my screen and I can’t open the store for some reason
SLN Naruto Ψ
SLN Naruto Ψ5mo ago
That's weird
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