I just logged into valorant. My level is 1, used to be 130+, and all my skins are gone. What??

Literally WHAT do I do and HOW did this happen is it even possible? I looked it up and is "transferring" an account possible??
2 Replies
Support Agent
Support Agent6mo ago
It's concerning to hear about your account issues. If your level reset and skins are missing, it might be due to logging into the wrong account. Double-check that you're using the correct Riot ID. Account transfers between regions can sometimes reset progress, though skins should remain. However, transferring accounts is generally not available and is done by Riot support under specific circumstances. For the best troubleshooting: 1. Verify Riot ID: Ensure you're logged into the right account. 2. Check History: Look at your purchase history and any account changes via Riot's website. 3. Contact Support: If everything seems correct but the problem persists, submit a ticket to Riot Games Support. They can investigate account issues, recover lost progress, and review potential security concerns. Use the Riot Support link for assistance: Riot Games support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
lavy₊‧ :3
lavy₊‧ :3OP6mo ago
Im logged onto the correct riot account My purchase history on riot is at 0 which is crazy
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