V
VALORANT4w ago
Frug

Why is it saying my account is EU when I don't have a VPN on nor have I ever played in EU

How do I fix this issue? this has literally never happened to me
2 Replies
Support Agent
Support Agent4w ago
This issue may occur if there's an error with the Riot Client's region settings. You can try the following steps to resolve it: 1. Check Account Region: Confirm your account's region by visiting Riot's account management page here. 2. Restart Riot Client: Sometimes, simply restarting the Riot Client can help resolve region errors. 3. Change Region: If your region is incorrect, you may have to submit a support ticket to change it. Visit Riot Support and submit a ticket explaining your issue. Include details like your correct region and any relevant account information. 4. Network Check: Ensure that your network settings are correct. Sometimes a dynamic IP could cause confusion with regions. 5. Re-log into Riot Client: Logging out and logging back into the Riot Client can sometimes reset the region information. If none of these steps work, submitting a ticket to Riot Support is your best option to get personalized assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Zuke
Zuke4w ago
Restart, if its still the same contact riot support to change your region. :Clove_Wave: