why does this happen when i try to open the game
i dont know what do do please help
3 Replies
The error message you're seeing indicates that your system's GPU does not support Direct3D 11 (D3D11) with Feature Level 11.0 and Shader Model 5.0, which are required to run VALORANT. Here are some steps you can try to resolve this issue:
1. Update Graphics Drivers: Ensure your GPU drivers are up to date. You can usually find the latest drivers on the website of your GPU manufacturer (NVIDIA, AMD, Intel).
2. Check GPU Compatibility: Verify that your GPU supports D3D11, Feature Level 11.0, and Shader Model 5.0. You can do this by checking the specifications of your GPU model on the manufacturer's website.
3. Windows Update: Make sure your Windows OS is updated to the latest version as some graphical features are supported only in updated versions.
4. Reinstall DirectX: Reinstalling DirectX might help in some cases. You can download the latest version from the Microsoft website.
5. Use a Supported GPU: If the issue persists, it might be that your GPU is not supported by VALORANT. In this case, upgrading to a compatible GPU might be necessary.
For further assistance, refer to the Riot Games support page here: https://support-valorant.riotgames.com/hc/en-us.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!what gpu are you using?
its working now nvm