GPD Win 4 7840u - Anaconda exception

Hi all, I seem to have hit a bit of a snag here, I just got this device, swapped SSD, and I was gonna install Bazzite - First I tried to do so by writing the freshly downloaded ISO (for the relevant hardware) onto my external USB-C nvme drive, then I also tried using a simple USB stick. Both yield the same issue so I don't think it's the USB device that's causing it. So I'm getting the below exception before anything else shows up - I don't even get to see anaconda or anything. And the call stack I can see for 4 miliseconds isn't exactly helpful :D Sadly this photo is the best I can do, for some reason it immediately restarts, I'm lucky to be able to click the "more info" before it did and took a pic. It's quite literally on the screen only for about one second. Any advice, anything else I could try?
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17 Replies
Rhea
Rhea5mo ago
To add, one time I managed to hit the debug button as well - terminal does show up, but it still reboots immediately :(
wolfyreload
wolfyreload5mo ago
It might be worth doing a checksum on the ISO that you are using and just make sure it matches the one on the site
Rhea
Rhea5mo ago
I've done that as well. I'd love to try an older iso version if I could get my hands on one.
wolfyreload
wolfyreload5mo ago
You could also try installing silverblue/kinoite and rebase to bazzite. It's a smaller ISO and you might be able to get it installed
Rhea
Rhea5mo ago
Not a bad idea... still quite silly tho
wolfyreload
wolfyreload5mo ago
Agreed but but hopefully it is a potential solution
Rhea
Rhea5mo ago
And same issue. GG So that's no good. It's clearly not the USB device - tried two, tried different software to flash it as well
wolfyreload
wolfyreload5mo ago
Have you tried Ventoy or Fedora Media Writer (this one actually works on Windows even though you wouldn't think it would)?
Rhea
Rhea5mo ago
I've got some progress on the error at least, got it to not reboot by trying to not install but troubleshoot and go manually... Finally got the call stack :D
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wolfyreload
wolfyreload5mo ago
When you get to the boot menu are you selecting "test media and install" or the first option of just "install" or whatever it says? I've seen quite a few people having an issue where the test media option is the problem
Rhea
Rhea5mo ago
It doesn't matter what you do really - everything yields the same error.
wolfyreload
wolfyreload5mo ago
There might be a bios setting, like a software raid or something preventing the install, also is secure boot disabled?
Rhea
Rhea5mo ago
It seems to be hardware error preventing anaconda from doing whatever it's trying to do there. The callstack isn't exactly verbose in that to be honest, without knowing what those libraries do... Something to do with storage partitions, or ram. Or both, since we're trying to create a filesystem in ram. Or like a bios error / firmware error / idk
wolfyreload
wolfyreload5mo ago
Not sure what else to try. I'm going to see if there are any other GPD Win 4 threads Can't see any install issue threads for the GPD Win 4
wolfyreload
wolfyreload5mo ago
Here is something you can try.... . Bazzite was trying an alternative download solution for the ISOs https://archive.org/details/bazzite-deck This is an old iso from 2 months ago. See if you still have the same error when you try and install
Rhea
Rhea5mo ago
Poking around it might end up being a drive issue... fdisk isn't showing up at all, and parted refuses to open it saying unable to write or something... but it does show up under lsblk. The nvme disk works, it's not new or anything, been using it. I'll keep prodding at it, see if I can get it to function. Really don't want to take it apart yet again - ain't got spare sticker stripes for the bottom of the Win4, it won't survive being taken apart more... (After it charges a bit, ain't got a charging solution at my desk yet...)
wolfyreload
wolfyreload5mo ago
Well that would explain your issue. Hope you come right
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