Account got hacked, E-Mail adress changed
My friends Riot Account got hacked and its E-Mail adress got changed. Is there any way to regain access to the account?
I will also add the official Riot E-Mail he got. Its in german, sorry for internationals.
Please help!! ðŸ˜
3 Replies
I'm sorry to hear about your friend's account issue. You can help your friend recover their account by following these steps:
1. Contact Riot Support: Immediately submit a ticket to Riot Games Support explaining the situation. Provide as many details as possible, such as the old email address, username, and any relevant screenshots like the email notification. Use this link to start the process: Riot Games Support.
2. Proof of Ownership: Gather any proof of account ownership, like transaction history, game purchase receipts, or in-game information that Riot might ask for during the recovery process.
3. Secure Email Account: Ensure that the original email account is secured, changing its password and enabling two-factor authentication if not already enabled.
Once the ticket is submitted, Riot Support will guide you through the necessary steps to regain access to the account.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account