Valorant took forever to load in then decided to crash on me

i keep getting stuck on the agent select screen and it booted me from the game as soon as i got onto the loading screen. I have since been banned for 7 days from competitive play over something that is completely not my fault. help please!!!
1 Reply
Support Agent
Support Agent2mo ago
That sounds frustrating, and I'm sorry you're experiencing this. First, let's address the issue with the game crashing and slow loading times. Make sure your system meets the minimum requirements for VALORANT, and try the following steps: 1. Update Graphics Drivers: Ensure your GPU drivers are up-to-date. 2. Close Background Applications: Reduce the number of applications running in the background to free up system resources. 3. Check Internet Connection: Ensure your connection is stable. You may also want to restart your router. 4. Run as Administrator: Launch the Riot Client and VALORANT as an administrator. 5. Repair Game Files: In the Riot Client, go to settings and initiate the 'Repair' tool to fix any corrupted files. 6. Adjust Firewalls: Make sure VALORANT is not blocked by your firewall or antivirus software. Regarding the 7-day ban, you can submit a ticket to Riot Games Support to explain your situation and potentially appeal the ban. Use this link to reach them: Riot Games Support.
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