update not installing and i cant retry

Ive uninstalled and reinstalled and i cant update my game i have no idea why the dev message is extremely unhelpful and the subreddit doesnt allow tech support for whatever reason,
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28 Replies
Support Agent
Support Agent6mo ago
It looks like you're experiencing an error while trying to update VALORANT. Here are a few troubleshooting steps you can try: 1. Restart the Riot Client: Close the Riot Client completely and restart it. 2. Run as Administrator: Right-click on the VALORANT shortcut and select "Run as Administrator." 3. Clear Cache: Clear the cache by deleting the content in the following folders: - %localappdata%/Riot Games/Riot Client/v1/ - %localappdata%/VALORANT/Saved/ 4. Check Firewall/Antivirus: Ensure that your firewall or antivirus isn’t blocking VALORANT. You can add VALORANT and the Riot Client to the whitelist. 5. Network Issues: Sometimes network issues can cause update errors. Try restarting your router or switch to a wired connection if possible. 6. Reinstall VALORANT: Completely uninstall VALORANT and the Riot Client, then reinstall them from the official website. If the issue persists, contact Riot Support for more detailed help: Riot Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Sapphire Phoenix
did you restart your computer?
princepluto
princeplutoOP6mo ago
yes its allowed through my firewall ive run it as administrator i just tried to open the riot client but i cant try the update again instead i just get "play"
Sapphire Phoenix
you tried all these steps as well?
Kjo
Kjo6mo ago
that wont work i tried shit didnt even work
Sapphire Phoenix
reinstalled valorant as well?
princepluto
princeplutoOP6mo ago
sure did
Sapphire Phoenix
i reccomend revo uninstaller as it removes all the files
princepluto
princeplutoOP6mo ago
i did that first i opened it as admin and it hasnt given me an error message yet but im hesitant
Kjo
Kjo6mo ago
bro i cant reinstall valo because upon restarting it keeps the valo files at the same position
Sapphire Phoenix
oh no not again
princepluto
princeplutoOP6mo ago
it still hasnt errord yet im waiting it for it
Sapphire Phoenix
you can launch?
princepluto
princeplutoOP6mo ago
if it does it again im just done w the game for now because it only frustrates me with how poorly it works
Sapphire Phoenix
wdym?
princepluto
princeplutoOP6mo ago
yeah im in the game and was in the range
Welp
Welp6mo ago
did you successfully uninstall everything?
princepluto
princeplutoOP6mo ago
but when it has issues sometimes itll let me play for a couple minutes and then boot me out
Sapphire Phoenix
try a custom match before jumping in unrated
princepluto
princeplutoOP6mo ago
im gonna try it rn if i make it like 5 min ill try a spike rush i appreciate the help ill update you on whether i abandon this game or not lol
Sapphire Phoenix
hmm👍 r u tryna reinstall valo or relaunch it?
princepluto
princeplutoOP6mo ago
okay its been abt 10 minutes no problems thank you for the help have a great rest of your night, im gonna be weary about spending money on this game LOL
Kjo
Kjo6mo ago
yes uninstalled valo files restarted open and the files are still there . its still there what the fuck is happening
Sapphire Phoenix
☝️
Kjo
Kjo6mo ago
that would probably not work
Sapphire Phoenix
y?
Kjo
Kjo6mo ago
even if i download that it wouldnt work many times i have tried still not working
Sapphire Phoenix
bro... just try it... if it dosent work, then we'll do someting else
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