V
VALORANTβ€’7mo ago
Luke

Val Error Code 62

Whenever I sign in and get the loading screen I get that error and I am not sure what the issue is or how to resolve it. Please helppp I miss my Val T-T
15 Replies
Support Agent
Support Agentβ€’7mo ago
Error Code 62 indicates an issue that most often can be resolved by restarting the Riot Client. Here's what you can try: 1. Restart the Riot Client: Fully close out of the Riot Client and VALORANT, then open them again. 2. Check for Updates: Ensure your Riot Client and VALORANT are up-to-date. Sometimes, updates can fix these issues. 3. Run as Administrator: Right-click the Riot Client icon and select 'Run as Administrator.' 4. Reinstall Riot Client: If the issue persists, uninstall and reinstall the Riot Client. 5. Support Site: Visit the Riot Games support site for any additional updates or support. If these steps don't work, it might be a larger issue that Riot Games is already aware of and working to fix, so keep an eye on the support site for any updates.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> βœ… Mark Solution. Thank you!
Luke
LukeOPβ€’7mo ago
I have tried most of those possible solutions except for Reinstalling Riot Client. How do I do that
Welp
Welpβ€’7mo ago
Redownload the game from the website And it didn’t work for me
Luke
LukeOPβ€’7mo ago
I tried that as well and no success
Saucywan
Saucywanβ€’7mo ago
What region are you located in? NA, EU, etc
Welp
Welpβ€’7mo ago
I play na servers
π“ˆπ’½π’Άπ“Œπ“ƒ
ok guys get cloudflare warped it works with it on i think its a server side issue with some internet providers blocking it
Luke
LukeOPβ€’7mo ago
I am on NA servers what is that
π“ˆπ’½π’Άπ“Œπ“ƒ
its like a vpn its free well idk i just got it and it works
drew
drewβ€’7mo ago
yeah tdawg got the same issue
Luke
LukeOPβ€’7mo ago
oh okay interesting
Welp
Welpβ€’7mo ago
boys this worked for me I would recommend switching from a private DNS to a public DNS. This will let the game choose the smoothest and most efficient connection route possible. There are two DNS connections you can try out - either Google or CloudFlare. Kindly try out both to see whether this improves the issue you're facing. Windows 1. Hit the Windows key or click the Windows icon in your taskbar 2. Type "Settings" 3. Select "Network and Internet" 4. Select "Change adapter options" 5. Find your network adapter and select "Properties" 6. Select one of the following: "Internet Protocol Version4 (TCP/IPv4)" and open Properties (recommended) 7. Go to the bottom of the menu and change "Obtain DNS server address automatically", to "Use the following DNS server addresses:" 8. Select one of the following public DNS servers to use: Google DNS (Recomended) β€’ Primary: 8.8.8.8 β€’ Alternative: 8.8.4.4 Cloudflare DNS (Use this if Google DNS fails) β€’ Primary: 1.1.1.1 β€’ Alternative: 1.0.0.1 9. Save your changes by selecting "Ok" 10. Close all open web browsers and applications 11. Hit the Windows key 12. Type "cmd" and press Enter 13. In the command prompt, type "ipconfig /flushdns" and press Enter 14. Reboot your computer
Luke
LukeOPβ€’7mo ago
I just tried logging in without changing anything and i was able to get in!
drew
drewβ€’7mo ago
btw for anyone using the cloudflare thing - the connection might tweak out every once in a while and to fix it you can disconnect it and connect it from the hidden icon section in your task bar then reconnect it.

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