Stuck on map loading screen, troubleshooted a ton already
I will load into a lobby, pick an agent, then get stuck on the map screen. I can still hear my teammates comming, so I know I'm connected in some way. I even heard one person in my last game say, "wow, three people didn't load in," so this is obviously happening to many others right now. I tried uninstalling/reinstalling valorant and vanguard. I tried playing on a separate account, same issue. I tried disabling my firewall. I even tried waiting several hours in between attempts, still no difference. It's been almost 48 hours with no resolution in sight. I even updated my game today and that did nothing. I've received a 24 hour ban because of this
4 Replies
I'm sorry to hear you've been experiencing these issues. Since you've already tried extensive troubleshooting steps (uninstalling/reinstalling VALORANT and Vanguard, disabling your firewall, waiting, and using a separate account), it sounds like it might be an issue on Riot Games' end, possibly affecting multiple players.
Here are a few additional steps:
1. Network Configuration: Ensure your Internet connection is stable. Try using a wired connection if you're on Wi-Fi.
2. DNS Cache: Run the command prompt as an administrator and type the following commands one by one:
-
ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
3. System Admin Privileges: Run VALORANT and the Riot Client as an administrator.
4. Background Applications: Close unnecessary applications running in the background, which might interfere with the game.
If none of these steps work, please submit a support ticket to Riot Games detailing your issue and the troubleshooting steps you've already tried. You can submit a ticket here: Riot Games Support. This will ensure they are aware of the issue and can potentially provide more targeted assistance or escalate it internally.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!already submitted a ticket. it's been a full 24 hours with no response
And responses can take up to three days
what drive did you download Val on? If you have it on your HDD it might help to put it on SSD, at least worked for me since i had the same issue