Twenty•5mo ago

Gmail sync failed

Each time i connect my account to gmail, it appears as "Sync failed". I have the google console system set up, it's on test mode to take requests from my company's emails, and I have the following variables in my environments: The company, password, and secret information is made up for obvious reasons - but it's the correct info (at least I think!)

MESSAGING_PROVIDER_GMAIL_ENABLED=TRUE
CALENDAR_PROVIDER_GOOGLE_ENABLED=true    
FRONT_AUTH_CALLBACK_URL=https://21.company.com/verify
AUTH_PASSWORD_ENABLED=true
AUTH_GOOGLE_ENABLED=true
AUTH_GOOGLE_CLIENT_ID=xxxxxxxxxx.apps.googleusercontent.com
AUTH_GOOGLE_CLIENT_SECRET=xxxxxxxxxx
AUTH_GOOGLE_CALLBACK_URL=https://21.company.com/auth/google/redirect
AUTH_GOOGLE_APIS_CALLBACK_URL=https://21.company.com/auth/google-apis/get-access-token
IS_SIGN_UP_DISABLED=false
EMAIL_SMTP_HOST=smtp.gmail.com
EMAIL_SERVER_PORT=465
[email protected]
EMAIL_SERVER_PASSWORD='generated-app-password'

MESSAGING_PROVIDER_GMAIL_ENABLED=TRUE
CALENDAR_PROVIDER_GOOGLE_ENABLED=true    
FRONT_AUTH_CALLBACK_URL=https://21.company.com/verify
AUTH_PASSWORD_ENABLED=true
AUTH_GOOGLE_ENABLED=true
AUTH_GOOGLE_CLIENT_ID=xxxxxxxxxx.apps.googleusercontent.com
AUTH_GOOGLE_CLIENT_SECRET=xxxxxxxxxx
AUTH_GOOGLE_CALLBACK_URL=https://21.company.com/auth/google/redirect
AUTH_GOOGLE_APIS_CALLBACK_URL=https://21.company.com/auth/google-apis/get-access-token
IS_SIGN_UP_DISABLED=false
EMAIL_SMTP_HOST=smtp.gmail.com
EMAIL_SERVER_PORT=465
[email protected]
EMAIL_SERVER_PASSWORD='generated-app-password'

I'm running Twenty on a Dockge container on my Proxmox sever. It gives me the following errors:

twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GoogleCalendarSyncJob] Error refreshing access token for connected account xxxxxxxxxxxxxxxxxxxxxxxxxxxx in workspace yyyyyyyyyyyyyyyyyyyyyyyy
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GoogleCalendarSyncJob] Error: Error refreshing access token: Request failed with status code 400
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GmailFullMessageListFetchJob] Error refreshing access token for connected account xxxxxxxxxxxxxxxxxxxxxxxxxxxx in workspace yyyyyyyyyyyyyyyyyyyyyyyy
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GmailFullMessageListFetchJob] Error: Error refreshing access token: Request failed with status code 400

twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GoogleCalendarSyncJob] Error refreshing access token for connected account xxxxxxxxxxxxxxxxxxxxxxxxxxxx in workspace yyyyyyyyyyyyyyyyyyyyyyyy
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GoogleCalendarSyncJob] Error: Error refreshing access token: Request failed with status code 400
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GmailFullMessageListFetchJob] Error refreshing access token for connected account xxxxxxxxxxxxxxxxxxxxxxxxxxxx in workspace yyyyyyyyyyyyyyyyyyyyyyyy
twenty-worker-1  | [Nest] 34  - 06/05/2024, 10:07:35 PM   ERROR [GmailFullMessageListFetchJob] Error: Error refreshing access token: Request failed with status code 400

I feel like it's an easy fix but I can't figure out what's going on. Please let me know if you need other info!

4 Replies

Licardo7•5mo ago

The integration goes through the google sign in screen just fine, and redirects back to my Twenty app, but we just get "Failed" on Google Cal, and "Not Synced" on the Gmail

Weiko•5mo ago

Hi @Licardo7, if you want to debug a bit I would setup a breakpoint or logs inside GoogleAPIRefreshAccessTokenService. You are most likely not sending a correct payload to google. Unfortunately the google API response is not always very explicit. Could be your client_id or client_secret 🤔

Licardo7•5mo ago

gotcha, i'll try it I'm running the docker container though, I'm guessing I'll have to just debug on the bare metal instance to get logs right?

Weiko•5mo ago

Yes, in this case you'll probably need to run twenty in dev mode

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Gmail sync failed