I need a help

I received invoice same value twice, why?
6 Replies
Cyb3r-Jak3
Cyb3r-Jak37mo ago
?support
Flare
Flare7mo ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Cyb3r-Jak3
Cyb3r-Jak37mo ago
You need to open a billing ticket. We are unable to help with billing issues.
Sammy
SammyOP7mo ago
But my general service will be disabled if I don't pay this invoice dued twice?
Peps
Peps7mo ago
That's a question that we can't answer unfortunately, only billing support can
Sammy
SammyOP7mo ago
ok
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