V
VALORANT6mo ago
debxty

Ping spikes Frankfurt

for the last 2 weeks my ping just spikes every few seconds , this is annoying af and tilting , really hard to play that way. ive replaced my router with a new one and the problem remains the same nothing is wrong with my side or my ISP side , idk what u did with ur routing but things messed up on the last time u contacted my ISP. MY ISP is BEZEQ
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Solution:
No. It's not an access issue. It's their network quality problem
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9 Replies
debxty
debxtyOP6mo ago
open the left picture to see more of these , thats what been happening for 2 weeks and its consistent for every match every game every few seconds @Kenji-San @Jimz
Jimz
Jimz6mo ago
There's no need to open another thread, if you've already DM'ed me. The jitter is over Bezeq's network. They are carrying the game traffic all the way to us in Frankfurt
debxty
debxtyOP6mo ago
@Jimz one of bezeq guys asked me if i want to open ports? should i do that? what ports do i need and will it help me?
Solution
Jimz
Jimz6mo ago
No. It's not an access issue. It's their network quality problem
debxty
debxtyOP6mo ago
@Jimz idk what to do , bezeq says everything is great by their side ive contacted them like more than 2000 times in the last 2 weeks , few employees were at my house to check if all good with my connection everything is great i have 2.5gbps 7ping in my home its something that fucked up with the routing every israeli player has this problem on the last 2 weeks ive checked on VALORANT IL Discord we all experience the same. Issue started when @Kenji-San spoke to bezeq about fixing the routing i think they made it worse. @Del Bringo
Jimz
Jimz6mo ago
My recommendation right now for any players in Israel having issues, is to use a VPN provider, to bypass the possible congestion point between Israel and Frankfurt
Saucywan
Saucywan6mo ago
Can I assume that there's no way to fix this on your guys' end If there isnt I'll just mark this as solved
Jimz
Jimz6mo ago
At this stage, we've done as much as we can.
Saucywan
Saucywan6mo ago
Got it @Necrodunker there is nothing that can be done from our side. I encourage you to reach out to your ISP. Or change ISP. Please do not make any further tickets at this point
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