my account got locked
My account got locked for suspicious activity i emailed riot support they are asking me information for account i have put everything now they send me another sets of questions and telling me its not matching system my account is from 2020 how can i remember all of that please help me what can i do
8 Replies
I understand that dealing with account recovery can be frustrating, especially with an account from 2020. Unfortunately, Riot Support requires certain information to verify account ownership for security reasons. It may help to provide as much detail as you can remember, such as:
- Past usernames or Riot IDs.
- Associated email addresses or phone numbers.
- Any transaction records of purchases made on the account.
- Names of friends or clubs you were part of in the game.
- Dates when you started or stopped playing.
- Any specific in-game achievements or ranks.
Providing some of these details, even if they’re not 100% accurate, can often assist in verifying your identity. If you still have challenges, consider providing context to Riot Support about why you can't recall specific details, and they might offer alternative methods of verification.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!Yes provided all these above but their next questions is
Gragas (VALORANT Support)
Jun 3, 2024, 12:31 UTC
Hello! You have stumbled upon the one and only... Gragas! 🍺
Thank you for the information so far!
I will need a bit more to fully verify you.
I'm sending you another set of questions that are more game orientated.
If dates are unknown please enter a significant game event around the same time.
LoL
What was your first non-skin RP purchase
If you’ve sent/received gifts, what gifts and/or to/from whom?
Recall previous content refunds. Please be as detailed as possible
VALORANT
What agent did you unlock first?
What gun buddy did you unlock first?
What skin did you evolve using Radiante Points?
TFT
What was the first battle pass you've ever purchased?
What was the first Little legend you unlocked?
LOR
What was your first cosmetic purchase (Board, Guardians, Emote, Card Backs)?
Waiting for your response! 🙂
<> (gulp) Here, have some grog! 🍷 <>
ur cooked
I never played lol tft or lor i mentioned all my valorant information then the guy gragas told me
Gragas (VALORANT Support)
Jun 3, 2024, 14:01 UTC
Hi again!
Thank you for the information!
But, feel free to submit a new ticket in order to try again.
Appreciate the understanding!
@Flokie
What should i do with new ticket they reply in 4 days
But why they locked my account
But i didnt purchased account this is my original account from 2020 yeah i moved to new country Australia to singapore
you get your acc back?
i think i have same problem
No