V
VALORANT2mo ago
Shmexy

VAN: Restriction

Game closes when I click on on this pop up
No description
Solution:
[Solution]: Read the whole chat
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152 Replies
Support Agent
Support Agent2mo ago
The error message indicates that Secure Boot needs to be enabled on your system in order to play VALORANT. Here are the steps to enable Secure Boot: 1. Restart your computer and enter the BIOS/UEFI settings. The key to enter BIOS/UEFI varies by manufacturer (usually F2, F10, Delete, or Esc). 2. Locate Secure Boot settings: This is often found under the "Boot" or "Security" tab. 3. Enable Secure Boot: If there’s an option to change the Boot Mode to UEFI, make sure it's set to UEFI without CSM (Compatibility Support Module). 4. Save and Exit: Save the changes and exit the BIOS/UEFI settings. Your system will reboot. Important: Before enabling Secure Boot, ensure your system is using UEFI mode and not Legacy BIOS (MBR). Enabling Secure Boot on a system configured with Legacy BIOS can render your Windows installation unbootable. For detailed guidance, refer to this support article: Riot Support: Secure Boot.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
Im lost
Saucywan
Saucywan2mo ago
What is the problem?
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
^ With this
Shmexy
Shmexy2mo ago
idk what to do
Saucywan
Saucywan2mo ago
win+r, msinfo32, send a photo
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
oo it says it’s unsupported how can I fix that
Saucywan
Saucywan2mo ago
Yes Can you open disk management And send me a photo please
Shmexy
Shmexy2mo ago
1 sec
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Press the windows key and search for “cmd” Right click Command Prompt Click “Run as administrator” You should be able to now; type in this new window Enter: mbr2gpt.exe /validate /disk:0 /allowFullOS
Shmexy
Shmexy2mo ago
i type that in cmd mbr2gpt.exe /validate /disk:0 /allowFullOS
Saucywan
Saucywan2mo ago
Yes
Shmexy
Shmexy2mo ago
it says it has been successfully validated
Saucywan
Saucywan2mo ago
Then show the output
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Note: This can have risks Enter the final command
mbr2gpt.exe /convert /disk:0 /allowFullOS
mbr2gpt.exe /convert /disk:0 /allowFullOS
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
It failed
Saucywan
Saucywan2mo ago
Nope It worked
Shmexy
Shmexy2mo ago
what about MBR2GPT, is it supposed to say failed to update ReAgent…
Saucywan
Saucywan2mo ago
No, but it will fix itself
Shmexy
Shmexy2mo ago
actually nvm, ur the one who knows Ok
Saucywan
Saucywan2mo ago
Now go to your bios And send me a photo of it
Shmexy
Shmexy2mo ago
Ok
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
Here it is
Saucywan
Saucywan2mo ago
Ok Click boot
Shmexy
Shmexy2mo ago
Done
Saucywan
Saucywan2mo ago
Click secure boot Set OS Type to Windows UEFI mode Then send a photo
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
It was already set to that
Saucywan
Saucywan2mo ago
Go to Key Management Then send a photo
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
here
Saucywan
Saucywan2mo ago
Click clear secure boot keys
Shmexy
Shmexy2mo ago
Done
Saucywan
Saucywan2mo ago
Go to boot Then csm Then send a photo
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Set to Disabled
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
Do I ignore that
Saucywan
Saucywan2mo ago
Yeah
Shmexy
Shmexy2mo ago
ok CSM is now disabled
Saucywan
Saucywan2mo ago
Save and exit
Shmexy
Shmexy2mo ago
there’s only discard and exit or save and restart I clicked on save and restart
Saucywan
Saucywan2mo ago
Yes
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Press f1
Shmexy
Shmexy2mo ago
Im back in the bios
Saucywan
Saucywan2mo ago
Turn csm back on
Shmexy
Shmexy2mo ago
done
Saucywan
Saucywan2mo ago
Try to launch
Shmexy
Shmexy2mo ago
Save changes and reset?
Saucywan
Saucywan2mo ago
Yes
Shmexy
Shmexy2mo ago
Ok
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
same thing
Saucywan
Saucywan2mo ago
Can you show the csm settings
Shmexy
Shmexy2mo ago
This?
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Click on the bottom option It should be uefi and legacy
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Then set to uefi only
Shmexy
Shmexy2mo ago
Done Do I reboot
Saucywan
Saucywan2mo ago
Yes
Shmexy
Shmexy2mo ago
It posted in safe mode again
Saucywan
Saucywan2mo ago
ah Try to disable secure boot And then said the thing we changed to legacy again
Shmexy
Shmexy2mo ago
I changed it to legacy how do I disable secure boot
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
One sec
Shmexy
Shmexy2mo ago
Ok
Saucywan
Saucywan2mo ago
Go to boot Then show me the boot options
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
^ Set this to other OS
Shmexy
Shmexy2mo ago
Ok
Saucywan
Saucywan2mo ago
Then disable csm
Shmexy
Shmexy2mo ago
Done Do I reboot
Saucywan
Saucywan2mo ago
Yes And we pray
Shmexy
Shmexy2mo ago
posted in safe mode 😫
Saucywan
Saucywan2mo ago
This is my last theory Enable csm
Shmexy
Shmexy2mo ago
Done Do I change any csm settings
Saucywan
Saucywan2mo ago
No
Shmexy
Shmexy2mo ago
or just reboot
Saucywan
Saucywan2mo ago
Set secure boot to Windows Go to key management and then clear keys again
Shmexy
Shmexy2mo ago
I can’t clear keys It’s greyed out
Saucywan
Saucywan2mo ago
Send me a photo
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
I enabled csm and set secure boot to windows
Saucywan
Saucywan2mo ago
Click Install Default Secure Boot Keys
Shmexy
Shmexy2mo ago
Done
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Go back to boot And click on boot configuration and show me a photo
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Yeah no lol
Shmexy
Shmexy2mo ago
What is it
Saucywan
Saucywan2mo ago
I thought something was there but it isn't
Shmexy
Shmexy2mo ago
ah
Saucywan
Saucywan2mo ago
Click exit And then send me a photo
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Click save changes and reset
Shmexy
Shmexy2mo ago
Done Posted in safe mode
Saucywan
Saucywan2mo ago
hm Under launch csm is there auto?
Shmexy
Shmexy2mo ago
Nope
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Ok Set boot from storage devices to uefi And we pray for another time :praycat:
Shmexy
Shmexy2mo ago
Ok Safe mode 😵‍💫
Saucywan
Saucywan2mo ago
hmm Go back to boot and show me the boot options again It seems like your system isn't detecting your boot device
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Go back to csm and see if the settings saved
Shmexy
Shmexy2mo ago
Yep
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Set the bottom one also to uefi Then go back to boot and click on boot option two And show me the options
Shmexy
Shmexy2mo ago
Ok
Shmexy
Shmexy2mo ago
There’s also an ignore option
No description
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
So from the top it should be enabled uefi and legacy, Legacy, Uefi, Uefi ^ For here Yeah it seems like your system isn't detecting that Windows is a uefi boot manager
Shmexy
Shmexy2mo ago
Yep
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
What do I do now
Saucywan
Saucywan2mo ago
I'm checking some of my documentation on this issue
Shmexy
Shmexy2mo ago
Ok
Saucywan
Saucywan2mo ago
Try to load now
Shmexy
Shmexy2mo ago
Doing it rn
Saucywan
Saucywan2mo ago
If it fails go back to your bios go to boot and click on windows boot manager at the bottom
Shmexy
Shmexy2mo ago
yeah It failed
Saucywan
Saucywan2mo ago
^
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
I clicked it and got this it loaded im in windows
Saucywan
Saucywan2mo ago
Well thank God I'm guessing I was trying to boot into something else
Shmexy
Shmexy2mo ago
it worked !
Saucywan
Saucywan2mo ago
This may be an issue with your motherboard bios I'd recommend updating it
Shmexy
Shmexy2mo ago
No description
Shmexy
Shmexy2mo ago
how do I do that
Saucywan
Saucywan2mo ago
I just want to make sure everything is okay first Open disk management and sent me a photo
Shmexy
Shmexy2mo ago
Ok
Shmexy
Shmexy2mo ago
No description
Saucywan
Saucywan2mo ago
Yup your recovery partition was automatically recovered
Shmexy
Shmexy2mo ago
Is everything good now im going to try loading Val
Saucywan
Saucywan2mo ago
You may have to do that every time you boot Just to make sure you should probably restart your system
Shmexy
Shmexy2mo ago
Ok
Saucywan
Saucywan2mo ago
Before I get off for the night
Shmexy
Shmexy2mo ago
It loaded into windows It didn’t make me do anything
Saucywan
Saucywan2mo ago
Great
Shmexy
Shmexy2mo ago
Something else u need to check?
Saucywan
Saucywan2mo ago
Nope Try Valorant
Shmexy
Shmexy2mo ago
Alright It worked Thanks for the help I appreciate it <3
Saucywan
Saucywan2mo ago
Np
Solution
Saucywan
Saucywan2mo ago
[Solution]: Read the whole chat