Qr Code Error

I have an error trying to generate the QR Code, even though the S3 bucket is set up and working! I'm getting this error: { "status": 500, "body": { "message": "The Access Key Id you provided does not exist in our records.", "code": "INTERNAL_SERVER_ERROR", "data": { "code": "INTERNAL_SERVER_ERROR", "httpStatus": 500, "path": "continueChat" } } }