help me!
I have 2 questions, Number one is why every time I load into a game, after everyone locks agents, my game just freezes! most of the time it unfreezes after 15-30 seconds, but sometimes it doesn’t fix and I end up having to restart my entire pc before it works again. yesterday I got banned for a day, and I get on today and the same thing happened again. Now I’m banned for a week!!! Does anyone know how to fix this issue, and is there any way I can get unbanned earlier?
(btw: I have good specs and average 200 fps in game, so its not the pc’s fault I don’t think)
1 Reply
It sounds like you're experiencing a freezing issue likely related to VALORANT's interaction with your system or other software. Here are some steps to troubleshoot the problem:
1. Update Drivers: Ensure all your drivers (especially GPU) are updated.
2. Check Background Processes: Disable unnecessary background applications, especially overlays (Discord, NVIDIA ShadowPlay).
3. Verify Game Files: Use the Riot Client to repair VALORANT.
4. Adjust In-Game Settings: Try lowering your settings temporarily to see if it reduces freezing.
5. Check System Requirements: While you mentioned good specs, make sure all your system components meet or exceed minimum requirements.
As for your ban, bans are automated and related to consistent disconnections or other behavior issues. Unfortunately, bans usually cannot be lifted early. You can submit a ticket to Riot Support for further assistance regarding the freezing and your ban: Riot Games Support.
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