Billing verification
My subscription is cancelled .i cant pay or buy business subsription .my website is under attack and its down for DDOS .need a soluation asap .i already send my driving license .if you want to send a link to verify myself then please send me asap
1 Reply
If you are under a DDoS attack then you can take a look at these threads for first steps and help with mitigation:
- https://community.cloudflare.com/t/under-ddos-attack-first-steps/89476
- https://community.cloudflare.com/t/mitigating-an-http-ddos-attack-manually-with-cloudflare/302366
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs