V
VALORANT7mo ago
jijiji

why is my riot client a white screen?

its been like for days, tried to re-install it but it still comes out like this,
No description
1 Reply
Support Agent
Support Agent7mo ago
The white screen issue with your Riot Client can be quite frustrating. Here's a list of troubleshooting steps you can try: 1. Update Graphics Drivers: Make sure your graphics drivers are up to date. Visit the official site of your GPU manufacturer (NVIDIA, AMD, Intel) and download the latest drivers. 2. Clear Client Cache: Navigate to C:\Users\<YourUsername>\AppData\Local\Riot Games\Riot Client\Data and delete the contents of the Cache folder. 3. Run as Administrator: Right-click on the Riot Client shortcut and choose "Run as Administrator." 4. Reset Network Settings: Open Command Prompt as an administrator and run the following commands one by one:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

5. Compatibility Mode: Right-click on the Riot Client, go to Properties -> Compatibility, and run the program in compatibility mode for Windows 8 or 7. 6. Check for Conflicts: Ensure no other software is conflicting with the Riot Client. This might include third-party security software or overlays from other programs. 7. Riot Support: If none of the above solutions work, consider submitting a ticket to Riot Support with detailed information about your issue. Link: Riot Games support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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