VALORANT•7mo ago

Help plz

Everytime i play valorant i always disconnect it says a unkown code like on the picture and i searched it up the code number isnt on their website for problems etc. And everytime i launch it shows that when i disconnect it says connection error and it asks me to restart my pc but when i play roblox i dont disconnect and everything is fine HELP PLZZZZZZZZZZZ

1 Reply

Support Agent•7mo ago

The error code VAN -79 indicates a connection error with VALORANT. Here are a few steps you can take to try and resolve this issue: 1. Restart the Riot Client and VALORANT: Close both the Riot Client and VALORANT completely, then restart them. 2. Check your Firewall Settings: Make sure VALORANT is allowed through your firewall. You can find more details on how to do this here. 3. Network Reset: - Open Command Prompt as an administrator. - Run the following commands one by one:

     netsh int ip reset
     ipconfig /release
     ipconfig /renew
     ipconfig /flushdns
     netsh winsock reset

     netsh int ip reset
     ipconfig /release
     ipconfig /renew
     ipconfig /flushdns
     netsh winsock reset

- Restart your computer after these commands. 4. Reinstall Riot Vanguard: Uninstall Riot Vanguard and then restart your computer. Open VALORANT, and it will automatically reinstall Riot Vanguard. 5. Check for Background Software: Ensure there's no problematic software running in the background that might interfere with Vanguard. 6. Contact Support: If the problem persists, consider submitting a ticket to Riot Games Support here.

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Help plz