cant log in

i already entered my password and user
No description
2 Replies
Support Agent
Support Agent7mo ago
It looks like you're facing an issue with logging into your Riot Games account. Here are a few steps you can try to resolve this issue: 1. Check Server Status: Sometimes this error can occur if the servers are down. Check Riot Games' social media or support site for any updates on server maintenance or outages. 2. Restart Riot Client: Close the Riot Client completely and try reopening it. 3. Network Troubleshooting: Ensure your internet connection is stable. You can also try resetting your router or checking if other devices are having similar issues with connectivity. 4. Firewall/Antivirus Settings: Ensure that your firewall or antivirus software is not blocking the Riot Client. You may need to add an exception for it. 5. Administrator Access: Try running the Riot Client as an administrator. Right-click the Riot Client icon and select "Run as administrator". If the issue persists, you may need to reach out to Riot Games' support for further assistance: Riot Games Support
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jidat
jidat7mo ago
try this
Open settings by Pressing Win + i

> Search for "random hardware access"

Turn it on

Go to network settings

Select your wifi \ ethernet Properties

Set it to private

Turn off metered connection

Set random hardware access in that to change daily .

you can also try this :
open command prompt as administrator and type these commands in order.
1.
Open settings by Pressing Win + i

> Search for "random hardware access"

Turn it on

Go to network settings

Select your wifi \ ethernet Properties

Set it to private

Turn off metered connection

Set random hardware access in that to change daily .

you can also try this :
open command prompt as administrator and type these commands in order.
1.
netsh int ip reset
2.
2.
ipconfig /release
3.
3.
ipconfig /renew
4.
4.
ipconfig /flushdns
5.
5.
netsh winsock reset
6.
6.
netsh advfirewall reset
> reboot the router
> wait for it to get connected to internet
> then reboot the pc
> reboot the router
> wait for it to get connected to internet
> then reboot the pc

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