V
VALORANT6mo ago
Sourin

UPDATE SERVER DOWN pls help

Tried all type of possible solutions from youtube, google and this discord channel, but none helped. ------------------------------------------------------------------------------ Also, if I TURN ON VPN, it runs and the game launches, but if I turn vpn off, client doesn't run. ------------------------------------------------------------------------------ Experts please help me out i am stuck since hours!
20 Replies
Support Agent
Support Agent6mo ago
It sounds like the issue could be related to your network settings or ISP. Here are a few suggestions to try: 1. Check Firewall/Antivirus Settings: Ensure that VALORANT and the Riot Client are allowed through your firewall and antivirus software.
2. Network Reset: - Open Command Prompt as an Administrator. - Run the following commands one by one:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

3. Disable IPv6: - Go to Network and Sharing Center. - Click on your network connection (e.g., Wi-Fi). - Click 'Properties' and uncheck 'Internet Protocol Version 6 (TCP/IPv6).' 4. Check Router Settings: Sometimes specific router settings can cause connectivity issues. Ensure your router’s firmware is up to date. 5. DNS Change: Try changing your DNS settings to Google's Public DNS (8.8.8.8 and 8.8.4.4). If none of these solutions work, consider checking with your ISP if they have any blocked ports or restrictions.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Saucywan
Saucywan6mo ago
^
Sourin
SourinOP6mo ago
None of these worked, i need a dev at this point to assist me personally
Sapphire Phoenix
can you pls send ss of the prob
Saucywan
Saucywan6mo ago
^
Sapphire Phoenix
bruh
Saucywan
Saucywan6mo ago
I’m sorry?
Sapphire Phoenix
sigh nothing... nvm pls send screenshot
Sourin
SourinOP6mo ago
I already uninstalled valorant and riot client but when i try to reinstall i am still getting this
No description
Sourin
SourinOP6mo ago
But when I turn on vpn it seems to work. Before uninstalling also, the game would launch if i TURNED ON my vpn
No description
Sourin
SourinOP6mo ago
@Sapphire Phoenix
Saucywan
Saucywan6mo ago
What DNS server are you using
Sourin
SourinOP6mo ago
i use wifi, and usually its on automatic. I tried 1111 and 1001, 8888 and 8844. didnt work
Saucywan
Saucywan6mo ago
Ok Your IP address is probably being blocked
Sourin
SourinOP6mo ago
what to do about it
Saucywan
Saucywan6mo ago
It could also be your isp If it works with a VPN just use it And see if you got issues when trying to play the game without the vpn on
Sourin
SourinOP6mo ago
it was fine until yesterday yeah i cant play with vpn coz i get ping over 300 its just that that game launches with vpn im based in india and vpns set me up maybe somewhere around US @Saucywan @Sapphire Phoenix @Saucywan
Saucywan
Saucywan6mo ago
Like I said before it’s most likely your IP being blocked Please contact riot support
Sourin
SourinOP6mo ago
I just got to know our university has put a firewall that wont let me play games, use snapchat or spotify and much more stuff. I dont know what to do now.
Saucywan
Saucywan6mo ago
oh
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