Support said I had an outstanding balance
Support said I had an outstanding balance but I cannot see it from my billing, nor could I pay for it.
8 Replies
Also this has already shown up
sounds like you just need to give it some time then, or if it takes a while/is urgent, I would billing ticket/respond on that ticket if you already have one open
Actually this has been this way since April 5th.
ouch, would billing ticket with all that info and screenshots then
Already did but they said that I had an outstanding balance that I need to pay but until now I can't find it on my account.
and did you respond with that?
Yes I did
But no reply after
