Game screen is frozen, but I can still click things and still have sound??

My screen freezes when I open the valorant and then my cursor makes a loading thing then the game crashes saying system error how do I fix
5 Replies
Support Agent
Support Agent2mo ago
It sounds like your issue might be related to several potential causes, ranging from software conflicts to system requirements. Here's what you can try to resolve it: 1. Restart your PC: Always a good first step to ensure it’s not a minor glitch. 2. Update Graphics Drivers: Ensure your GPU drivers are up-to-date, often outdated drivers can cause crashes. 3. Run as Administrator: Right-click on the VALORANT shortcut and select "Run as Administrator." 4. Check for Windows Updates: Make sure your OS is fully updated. 5. Reinstall Vanguard and VALORANT: Uninstall Riot Vanguard via the Control Panel, then restart your PC. Launch VALORANT again to reinstall Vanguard. 6. Check for Conflicting Software: Some background apps can interfere with VALORANT. Try closing unnecessary applications. 7. Firewall and Antivirus: Ensure VALORANT and Vanguard are allowed through your Firewall and Antivirus. 8. Repair VALORANT: Open the Riot Client, go to settings, and initiate a repair. If none of these work, check Riot Games support here: https://support-valorant.riotgames.com/hc/en-us for detailed troubleshooting or to submit a ticket.
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Skooled
Skooled2mo ago
all of my updates are updated restarted multiple times
leeah
leeah2mo ago
its happening to me aswell but it only happens the first time i open each day
Skooled
Skooled2mo ago
It happens to me every time the game is unplayable Update: I have uninstalled and reinstalled valorant, and now the game loads BUT... the moment I alt tab into the screen, the game just freezes sound is still playing i can still clcik everything as normal but the screen is frozen like I can enter the range but I would still be stuck on the home screen someone please help 🙏
SNOOPY
SNOOPY2mo ago
I have the exact same issue