V
VALORANTβ€’6mo ago
Skooled

Game screen is frozen, but I can still click things and still have sound??

My screen freezes when I open the valorant and then my cursor makes a loading thing then the game crashes saying system error how do I fix
5 Replies
Support Agent
Support Agentβ€’6mo ago
It sounds like your issue might be related to several potential causes, ranging from software conflicts to system requirements. Here's what you can try to resolve it: 1. Restart your PC: Always a good first step to ensure it’s not a minor glitch. 2. Update Graphics Drivers: Ensure your GPU drivers are up-to-date, often outdated drivers can cause crashes. 3. Run as Administrator: Right-click on the VALORANT shortcut and select "Run as Administrator." 4. Check for Windows Updates: Make sure your OS is fully updated. 5. Reinstall Vanguard and VALORANT: Uninstall Riot Vanguard via the Control Panel, then restart your PC. Launch VALORANT again to reinstall Vanguard. 6. Check for Conflicting Software: Some background apps can interfere with VALORANT. Try closing unnecessary applications. 7. Firewall and Antivirus: Ensure VALORANT and Vanguard are allowed through your Firewall and Antivirus. 8. Repair VALORANT: Open the Riot Client, go to settings, and initiate a repair. If none of these work, check Riot Games support here: https://support-valorant.riotgames.com/hc/en-us for detailed troubleshooting or to submit a ticket.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> βœ… Mark Solution. Thank you!
Skooled
SkooledOPβ€’6mo ago
all of my updates are updated restarted multiple times
leeah
leeahβ€’6mo ago
its happening to me aswell but it only happens the first time i open each day
Skooled
SkooledOPβ€’6mo ago
It happens to me every time the game is unplayable Update: I have uninstalled and reinstalled valorant, and now the game loads BUT... the moment I alt tab into the screen, the game just freezes sound is still playing i can still clcik everything as normal but the screen is frozen like I can enter the range but I would still be stuck on the home screen someone please help πŸ™
SNOOPY
SNOOPYβ€’6mo ago
I have the exact same issue
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