issue buying valorant points

I am trying to buy the 5800 vp pack using a pre-paid mastercard gift card, but I keep encountering an error after I type all the information. Anyone had this issue before/ have a fix for it?
1 Reply
Support Agent
Support Agent7mo ago
It sounds frustrating! Here are some steps to try to resolve the issue with purchasing Valorant Points using your pre-paid Mastercard gift card: 1. Verify Card Balance: Ensure that your pre-paid card has sufficient funds and covers any additional transaction fees. 2. Check Card Restrictions: Some pre-paid cards may have restrictions on online purchases or international transactions. Check with the card issuer. 3. Browser Issues: Try switching browsers or clearing your browser cache and cookies. 4. Contact Card Issuer: Call the number on the card to ensure there are no holds or issues with using the card for online transactions. 5. Different Payment Method: If the issue persists, consider using another payment method like PayPal or a direct debit/credit card. 6. Riot Support: If none of these work, submit a ticket to Riot Games Support for further assistance. Riot Games support: https://support-valorant.riotgames.com/hc/en-us
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