technical issue pls help
can someone help me, my val says I need to enable tpm 2.0 but when I try find it in bios all the sub
47 Replies
It sounds like you need to enable TPM 2.0 for VALORANT. Here’s a quick guide to help you:
1. Enter BIOS/UEFI: Restart your computer and tap the appropriate key to enter BIOS/UEFI. Common keys are
2. Locate TPM Settings: Once in BIOS/UEFI, navigate to the
DEL, F2, F10, or ESC. Consult your motherboard manual for the exact key.
2. Locate TPM Settings: Once in BIOS/UEFI, navigate to the
Security, Advanced, or Peripherals tab. Look for TPM, Trusted Computing, or Security Device.
3. Enable TPM: If you find TPM or PTT (Platform Trust Technology on Intel systems), make sure it is set to Enabled.
4. Save and Exit: Save your changes and exit BIOS/UEFI. Your system will restart.
5. Check TPM Status: Once back in Windows, press Windows Key + R, type tpm.msc, and press Enter. The TPM Management window should show TPM 2.0 is available.
If you still cannot find the TPM settings, ensure your motherboard and CPU support TPM 2.0, or consult the manufacturer’s website for detailed instructions.
More details here: https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question, please right click this message -> Apps -> ✅ Mark Solution. Thank you!VALORANT Support
Troubleshooting the VAN9001 or VAN 9003 Error on Windows 11 | VALORANT
This article applies only to Windows 11 users.
About Secure Boot and TPM 2.0
Trusted Platform Module (TPM) and Secure Boot are security technologies that allow Windows 11 to boot programs using a ...
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doesn't work
it's isn't fixable
win+r, msinfo32, send a photo
me?
Do you have the error?
yes
Then yes
Yeah you don't have tpm
make a ticket with riot support to have the restriction lifted
then what can i do
how
and what do i type?
win+r, tpm.msc, send a photo
Sorry I just noticed you had a hp ^
does it matter?
Some come with buildin tpm chips
I just don't know if your CPU supports that or not
i can over install windows will it help?
^
Just do this so I can check
nope it doesn't
Rip
Yeah so just make a ticket with riot
i did
look
is this good?
Yup
You may also want to provide the logs
Use the riot repair tool
It's not actually a repair tool
It's just something that gathers the logs of your game
They need that information to see if your system supports tpm or not
https://cdn.playersupport.riotgames.com/riot-repair-tool/Riot%20Repair%20Tool.exe
bro i got this reply
what does this mean
You didn't do ban appeal did you
..
That means like an actual ban from the game
That is not the same thing
yes i did
omfg
what
idk
what to do
then what should i do then?
I would recommend apologizing in the ticket for using the wrong category
bro
Explain that you're not actually banned
how
You can also recreate your ticket but with a different category
what category then?
ok
bro
what to do with this?
Download it
Then just to run through the process and It will complete then on your desktop there will be a zip file
Add that to your ticket
ok did it
now what to put on this
bro these 2 files?
@Saucywan
Yes
Pick one that fits
which one?
bug report? @Saucywan
i also send these to the ticket
Do this
ok
done
looking great for me
everything that i have was in this