Help please
Anyone know why I cant access my account? Recovery emails wont even get sent to me. I haven't played in a few months so I'm not really sure. Support isn't really helping :/ I've tried every single password I know. But that wouldn't even matter if I can get recovery emails. I would love to play the game again but its aggravating that the support team doesn't help at all.
3 Replies
It sounds like you're experiencing issues with account recovery emails. Here are some steps to try:
1. Check Spam/Junk Folder: Sometimes recovery emails can end up there.
2. Confirm Email Address: Ensure you're checking the correct email associated with your Riot account.
3. Wait and Retry: Email servers might be delayed. Wait a bit and try requesting the recovery email again.
4. Account Security: Make sure your email account itself is secure and hasn't been compromised.
5. Alternate Email: If you have another email linked to your Riot account, try using that.
If none of this works, please submit a ticket to Riot Support detailing the issue and indicating that recovery emails aren’t arriving: Riot Games support.
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. Thank you!
I have submitted 2 or more tickets. Each support team member asks me the same thing. I personally feel like its an automated message.
Be patient, nothing else can be done sadly