V
VALORANT2mo ago
D-Bal

Help please

Anyone know why I cant access my account? Recovery emails wont even get sent to me. I haven't played in a few months so I'm not really sure. Support isn't really helping :/ I've tried every single password I know. But that wouldn't even matter if I can get recovery emails. I would love to play the game again but its aggravating that the support team doesn't help at all.
3 Replies
Support Agent
Support Agent2mo ago
It sounds like you're experiencing issues with account recovery emails. Here are some steps to try: 1. Check Spam/Junk Folder: Sometimes recovery emails can end up there. 2. Confirm Email Address: Ensure you're checking the correct email associated with your Riot account. 3. Wait and Retry: Email servers might be delayed. Wait a bit and try requesting the recovery email again. 4. Account Security: Make sure your email account itself is secure and hasn't been compromised. 5. Alternate Email: If you have another email linked to your Riot account, try using that. If none of this works, please submit a ticket to Riot Support detailing the issue and indicating that recovery emails aren’t arriving: Riot Games support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
D-Bal
D-Bal2mo ago
I have submitted 2 or more tickets. Each support team member asks me the same thing. I personally feel like its an automated message.
DowDaw
DowDaw2mo ago
Be patient, nothing else can be done sadly