trouble using email

Trying to setup email, I’m unable to connect the mail account to my iPhone/ipad, or any device. When I try to set up the email account, it says cpanel-514-syd.hostingww.com is not responding. Please hep me troubleshoot, I’m not even sure what type of email system I have, as someone else set it up for me, and I cannot contact them anymore. i asked cpanel, and they said cloudshare was the domain host for marilyntownsend.com.au which as i understand is what allows the email to work?
4 Replies
Chaika
Chaika6mo ago
Cloudshare?
marilyntownsend.com.au
is using "Ezyreg" nameservers, perhaps from their registrar. hostingww.com isn't on Cloudflare either. You'd have to chase up with your email provider on why it's not working, looks like you're using Insta?
Hazza
HazzaOP6mo ago
Oh ok thank you, how can I find my email provider?
Chaika
Chaika6mo ago
hostingww.com looks like Instra Email Hosting
Hazza
HazzaOP6mo ago
Thank you
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