Can my ISP Help improve ping to Valorant serves

Hey So recently I upgraded my wifi plan form my isp (annual), idk how relevant this is. But after that the ping increase from 12 to 25 to Mumbai servers. I do have 2 IPs to Mumbai server that a employee revealed. Other isp in my town all have different pings to Mumbai server. So I’m just in a doubt that can my ISP improve routing to these server so I can have a better ping? I know the network engineer who works there (known contact) so communicating won’t be an issue.
11 Replies
Support Agent
Support Agent6mo ago
Yes, your ISP can potentially help improve your ping to the VALORANT Mumbai servers by optimizing their routing. Here's what you can do: 1. Contact ISP: Reach out to your known contact or the network engineer. Inform them about your ping issue and share the specific IP addresses of the Mumbai servers. 2. Request Routing Optimization: Ask if they can optimize the routing or use a different path to these servers to reduce latency. They might be able to prioritize traffic to these destinations or find a more direct route. 3. Check Network Equipment: Sometimes, faulty or outdated equipment can cause increased latency. Make sure your modem/router is up to date. 4. Quality of Service (QoS): Discuss setting up QoS on your router to prioritize gaming traffic over other types of data. 5. Traceroute Analysis: Perform a traceroute to the VALORANT servers and share the results with your ISP. This can help them identify any problematic nodes along the route. These steps should give you the best chance at reducing your ping.
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Talonted Gamer
Talonted Gamer6mo ago
Send this details ISP Server Country Server Mumbai only ? remove spaces then put this command and send ss
ping a2c926c3ec71a09d3. awsglobalaccelerator .com
ping a2c926c3ec71a09d3. awsglobalaccelerator .com
remove spaces then put this command and send ss
tracert a2c926c3ec71a09d3. awsglobalaccelerator .com
tracert a2c926c3ec71a09d3. awsglobalaccelerator .com
Send both ss Yeah so I'll send you IPs tell him to route to that IPs Also contact with one of dev here #ping spiking to 150 in mum server, usually is 30 ms
Juicylynx
JuicylynxOP6mo ago
ISP : KDN networks / pixel connect Valorant server: Mumbai Country: india
Talonted Gamer
Talonted Gamer6mo ago
Sent you IP address
Juicylynx
JuicylynxOP6mo ago
No description
Talonted Gamer
Talonted Gamer6mo ago
It's constant good 👍🏻
Juicylynx
JuicylynxOP6mo ago
No description
Juicylynx
JuicylynxOP6mo ago
this was a week ago before upgrading my plan
No description
Talonted Gamer
Talonted Gamer6mo ago
Share these both Screenshot with network engineer and IP addresses he might able to fix it If any issue comes out you can msg in #ping spiking to 150 in mum server, usually is 30 ms Here Riot Network engineers will help out
Juicylynx
JuicylynxOP6mo ago
ok thanks mate
Talonted Gamer
Talonted Gamer6mo ago
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