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I apologize for the delay in getting assistance. Response times for support tickets can vary due to the volume of requests. To help expedite your issue, ensure that you've provided all necessary information and documentation in your initial request. You can also check the status of your ticket on the Riot Games support site: https://support-valorant.riotgames.com/hc/en-us
If it's been an unusually long time, you might consider submitting a follow-up request or updating your original ticket to inquire about the status.
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