what is with the riot support am I the only one?
That's now ticket number 3 I opened
The first ticket they just closed it after 2 days.
The second ticket I asked them for details.
There they said I was cheating in LOL.
First I never played LOL before and second they would they ban my valorant account.
Then I opened a third ticket to tell them I never even played LOL before no answer the bot send the message and directly after that they closed it
How can this be?
Info: that conversation was in German
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1245449033271476316/Screenshot_2024-05-29-20-49-06-476_com.google.android.googlequicksearchbox.jpg)
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1245449033598763008/Screenshot_2024-05-29-20-48-42-529_com.android.chrome.jpg)
5 Replies
The only programs I had opened that time was Valorant Tracker Medal and discord
That's a video what happened
https://youtu.be/DY1McERRFYY
If you cheat on any Riot Games software, you get banned from all of Riot as a whole not just the game you cheated on.
:valExclamation: The error code
VAN 152
indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below.
Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/newAny 3rd party software has the chance to get you banned.
Yes but why I get banned for a game I never played before in the official ticket they said they detected while I was playing lol (I never played that game before) they detected a 3rd party software