Embedded Site with Embedded Typebot Issue
At some point in the last 30 days I want to say, our self-hosted Typebot that is embedded on a website stopped working when that website is embedded itself. We have a Wordpress site with the Typebot embedded on it and that website also exists as a cross-platform app. Loading the site via a browser works fine, but using it via any of our apps fails (we haven't launched yet, which is why I'm not sure when it stopped working). We get "Error! Couldn't initiate the chat. ()".
Actually this appears to be an issue even when run on the Wordpress site. I'm seeing these errors in the browser console.
7 Replies
I get the same issue if I don't use the Wordpress plugin and only use the HTML/javascript code.
Whatever is going on, it's specific to this flow. I embedded a basic one on the same instance and it works fine. They key is that 500 error in the browser console. Here is the cooresponding log entry when attempting to load the typebot.
Any thoughts on this @Baptiste?
Checking now
Can you provide the code you are using to embed your bot?
Can you provide the site where the bot is embedded?
Sent via PM, thanks.
It will be available in next release this week-end (2.25.3)