HELP PLEASE I CANNOT PLAY :/
Today I bought new graphic card and a Ryzen 7 5700x, and i wanted to open valorant and play, but it crashed saying that i need TPM 2.0 for playing, but i already did what i suppose to do to activate it, but its still appearing the same crash.
Any solutions?
This happens to someone else?
116 Replies
Enbale TPM 2.0 and Secure boot in your BIOS settings when you boot your PC.
Heres a Youtube tutorial: https://youtu.be/cvLXUdp_CrE?si=yO2sM0ls2EDqRcu8
TECH'S LIFE
YouTube
How to Fix Valorant Secure Boot and TPM 2.0 Error - This build of v...
How to Fix Valorant Secure Boot and TPM 2.0 Error - In this video you will learn how to fix this error "This build of vanguard requires TPM version 2.0 & secure boot to be enabled in order to play" within 2 minutes.
Valorant Error | Connection Error Valorant
Connection Error - Valorant has encountered a connection error . please relaunch the ...
I already did the steps for enable the TPM 2.0 and the Secure boot in my bios but still, they dont recognize my TPM
Sorry its spanish but, under ''Detalles del procesador de seguridad'' that means Security processor details. Its says : There is not TPM. Check on the bios.
:C
Hmm..
Try these steps:
Check your network connection.
Install the latest Windows drivers.
Update your TPM module firmware.
Reset BIOS to factory defaults.
Drain all your system power.
Roll back or update your BIOS.
or manually clear the TPM.
Dunno..
How can i manually clear the tpm?
Windows + R to open the run command box
in the command box type: tpm.msc and press enter so the trusted platform module management opens
in the TPM management click "clear TPM"
choose "restart" and then follow the on-screen instructions
1. Before clearing the TPM, is suggested to Disable BitLocker Encryption* (aka "Device Encryption), and to re-enable the encryption after clearing the TPM. To turn off the device encryption:
On Windows 11 Home: go to Start -> Settings -> Privacy & security -> Device encryption. If device encryption is enabled, set the switch to OFF and then wait until your device is decrypted.
On Windows 11 Pro: go to Control Panel -> System and Security -> BitLocker Drive Encryption. Then, click Turn Off BitLocker to disable the encryption if its enabled.
2. Clearing the TMP chip can result in data loss, so before proceeding, backup any data that protected or encrypted by the TPM (e.g. with BitLocker), to an external storage device (e.g. a USB Hard Drive).
3. If you sign-in to Windows using a PIN, you'll asked to reset your PIN after resetting the TPM using your account's password. If you haven't already specify a password for your account as an alternative Sign-in method, then you'll not be able to log to your computer. To avoid this, proceed and specify a password for your account before clearing the TPM, in Start -> Settings -> Accounts β> Sign-in options.
3. Don't clear the TPM on a device you don't own, such as a work or school PC, without being instructed to do so by your IT administrator
4. Always clear the TPM from within the operating system (e.g. by using the "tpm.msc" console), and not directly from UEFI.
5. Because your TPM security hardware is a physical part of your computer, before clearing the TPM, you might want to read the manuals or instructions that came with your computer, or search the manufacturer's website.
read that
c:
thanks i will check rn
I have a question
i dont have a chip TPM on my motherboard
does that matter?
i should have one?
yesterday i was playing normally, and today when i put the new graphic and the new ryzen i have this problem
let me research this
i cannot find this that u sent me.: in the TPM management click "clear TPM"
Here they are saying there is not TPM compatible
and btw i already activate it on the bios but still the windows cannot recognize it
i know what it says
perfect
im sorry because its on spanish!
dont worry!!
are you on win 11?
yes im on w11
but i was before today also!
hmm..
its so weird no?
do you think its possible that i touched something changing the graphic card or the Ryzen?
i dont think so because i think there is nothing related like with this problem
but im asking, for sure you know better than me
also, i just restarted windows, to try if that works, so now my pc its totally new again i need to download everything
nono
and also, i can open valorant but after 2/3 minutes the game crash saying that ERROR
Maybe reinstall Windows but im not sure if this will work
I did it
hmmm
and is not working
I checked the bios and its everything allright
thats the thing, i dont understand why my pc doesnβt recognise the TPM π΅βπ«
Im trying to fix this since 19 pm and still i cannot π
my brain right now:::
i just want you to play valorant..
i know i know
i just want to play valorant also
with my new graphic card
i can play but only 3 minutes ahahjaja
its not enough :C
:c
imma google that now
tysm
Secure boot is enabled right?
i think i found a solution
u wanna kill me saying this
ππ
i read you
Press Win + R
type "%localappdata%" and click ok
go to the Valorant > Saved folder
select the "cache" folder and press delete
delete the "crashes" folder
open "webcache" folder and select "GPUcache" and press delete
this should solve the problem
I HOPE SO
im praying to valorant gods now
i will try
ranked?
i am in game thats why iΒ΄m typing so long
noo
no dont worry u are already doing too much for me
have fun
i will try this
select the "cache" folder and press delete
i dont have this one
and in webcache i just have this
..
i deleted the crashes folder
only
that was what i could do
i will open valorant again :val_HelloBro:
at the "device select" is there setting about discrete/firmware
i will try now
and check and show you
to be able to change the decive select i should put this option :
if i put the other one i cannot change it
at the advanced tab of the bios is there a tab about amd ftpm ?
i couldnt find that
idk where could be
at the "settings" main tab
any "advanced" tab ?
this
I went there on Windows OS configuration to change the secure boot
I checked all the options and there is nothing about amd ftpm
only in security
u could try updating the bios
if there is an update
I thought so
but how can i now
if its an update
look at the website of your pc/motherboard
https://www.msi.com/Desktop/MAG-META-5-5ECT/support
COULD be this?
this is my pc
how can i check my actual version?
from my mboard
it shows that its v870 and its date is 03/29/2021
Bios ver. and build date
Version of mother board : 8.1
oh true, so i have a older version i guess no?
sorry i just understand
i have v870
and on the website I can download the 880
right?
yep
also you can look here
yea i dont have that option
security processor
I have core isolation and secure boot only
and on the bottom says : ''standard hardware security not supported''
i think its saying about the TPM
Its weird that it doesnt see tpm
yes
i was playing 24 hours ago
i change the things and i have this problem
valorant is strange not gonna lie
and i didnt touch anything on wwindows or something else
I was able to play 7-8 hours ago and now it just crashing few minutes after opening the game
yeaa but this i think its not gonna fix by himself
yeaa
maybe i should update my bios
just seeing bsod
and if that doesnt work
try that
idk man
bsod?
blue screen of death
ahh ajajja
naa idk man
im so sad
i was so happy to play with finally good fps
i just can play 3 minutes
it says kernel_mode_heap_corruption it happened like 5 times or smt
thats fucked up
u cannot fix?
well it started months ago and it went by itself
and started to happen again
tried to write riot support and they just say upd. your drivers/windows
also you could try by setting it to tpm 2.0 if it doesn't see tpm after the bios upd. you can try everything till you solve the problem
:S
also i saw a video that ppl add the tpm2.0 mannually
here
but ofc i cannot!!
im gonna go to sleep guys, thanks for helping me, tomorrow i will try updating the bios, and i will let u know
but thanks for the help
if it doesnt work reinstall windows
gl
what
the
hell
OMG
win+r, msinfo32, send a photo
the savior
@agustinbs
please ping me next time π
reading this hurts
The fuck am i looking at
Also
Press win+r
Type tpm.msc
Show ss
Hello guys i was sleeping
@Saucywan
@jidat
its spanish sorry
i cant play Valo Code 5
Hello guys there is someone here to help?
Im trying to update the biosβ¦ but guess what, when i press m flash on the bios, my pc doesnβt recognise the USBβ¦
lets see
LETSGOOOO
it was that guys... just update the bios and fixed alone
i will open valorant now
Finally, happy to hear that!
it was just that easy..