Whatsapp media upload not stored
When a user uploads media (image, video, etc) it is not uploaded in the same way as with the web version of the bot. As such whatever is uploaded from Whatsapp is not saved and therefore cannot be used in the bot. Is this to be expected?
5 Replies
Does that answer your question?
https://docs.typebot.io/editor/blocks/inputs/file-upload#visibility
@Baptiste It does and solved my problem, thank you
@Apploader @Baptiste Is it possible to upload Media file or doc file in Typbot whatsapp? I tried by using File input, but I couldnt see like web version
Can you clearly describe the issue?
1. Steps to reproduce
2. What's happening
3. What were you expecting
@Baptiste we can upload the documents using Web, but not via Whatsapp
Is there any config do we need to change in Whatsapp account to handle documents ? Thanks in advance
@Apploader
@Baptiste Would like to get URL of document when upload in Whatsapp bot like web bot
Sorry, its working now - issue in Facebook meta account. I switched to other account, its working
Thanks for the support @Baptiste