Account got hacked
Yesterday, I clicked on a phasing website and a few minutes later, I found out the email associated to my account changed to an unknown email end with “ru”, this morning, the email changed to a different one. I tried to submit ticket to riot game and I didn’t get any response, I really need some help.
Solution:Jump to solution
:valQuestion: If you require assistance, please open a support ticket with Riot Support. This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us.
If you are receiving an error code, you can find out steps to resolve it here....
40 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Try that ^
If that doesn't work
Solution
:valQuestion: If you require assistance, please open a support ticket with Riot Support. This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/en-us.
If you are receiving an error code, you can find out steps to resolve it here.
Make a ticket with support ^
It usually takes 1-4 days to get a reply
I did, it said the account can’t automatic recover
^
Then that
Wait for a reply
U got the bot reply in ur email right?
Yes
Yea u should get a reply within 4 days
That is, if u didn't send any more tickets than 1
So far, I can still get on valorant, but not my riot account
U still have the account logged in?
on valrant yes, but no access to riot websites
Is the password changed?
I don’t think so
I can still log in to riot with my username and password, but not the email verification
Hm the 2fa
Yeah just wait for a reply from riot
Ok
I should really set a 2fa
Also again, do not send anymore tickets
That will result in more waiting time
Got it
Thank u for ur help
One more question, if riot successfully recover my account, will it get banned?
Why would it get banned exactly?
Idk, immediate ip changes?
Nah it will not get banned dw
Even if it does get banned for some reason (which it rly won't)
U can make a new ticket and get it unbanned, stating that it was hacked and u recovered it.
ok, ty for ur help
I’ll let u know if there’s any process
Sure
i just got an email from riot
Hm how is it coming to ur email
Idk
So do I just ignore it?
Yea just ignore
That’s weird, they changed the associated email, and how tf the email still get to me
They changed my username
Am I cooked
Dw u will get it back
Riot support just changes the email on the account to the og email and gets u a username and password change link
I changed my password
Yeah just do as they say
Omg, my account is back
Thank u soooooooooo much
Change the password to the email too just to be safe
I got it
Good
Enjoy
Thank u agin