V
VALORANT6mo ago
miso

my main account got randomly banned, i dont know what to do now as i have spent over 2000 dollars.

for more context, it is 1 am rn, my time, i have just launched my riot client and it gives me the image linked with this, its not the first time ive gotten suspended as my account has been comprimised before, yet that was reverted, the thing that concerns me is that these events are so closely linked, i just got unsuspended like a month or two ago. can someone please help me, ive been playing since episode one and dont want to leave everything behind, at this point if i dont get this account back im just quitting.
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21 Replies
miso
misoOP6mo ago
it also will not let me on the support site whatsoever.
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miso
misoOP6mo ago
ive had this same message for months managed to submit a ticket on a different browser
Zeldris
Zeldris6mo ago
u have to conetect supprt oh didn't see this ye that's rlly all u can do
Neo
Neo6mo ago
Damn, I feel bad for you. Good Luck getting unbanned. Hurts when you spend a lot of money in it and its just gone. Did you use any third-party software? (Blitz, ValorantCC, rawAccel)
miso
misoOP6mo ago
i use customcurve, used to use val tracker
Neo
Neo6mo ago
Thing with third-party softwares are that Riot will detect them and ban your Account even when the software is not actually banable. You can read multiple posts (e.g. reddit) from users reporting that have been banned just because they used Blitz, even when it says on their website its completely „safe to use“. But it is still a third-party software and if Riot detects it, it will automatically suspend your account. That being said, if this could be the reason, theres a chance getting unbanned. I would recommend writing this in the ticket, explaining that you used these softwares. But also I dont know if they can see what third-party software you used because if not, the problem would be how can they trust you, that you only used a tracker software which has been detected and not an actual cheat? If you know what I mean. (Not saying you did btw. - just explaining this from a Riot employee side).
miso
misoOP6mo ago
i see what you mean, as i said in my message i have been suspended for cheating before which was from my account being compromised, i hope that'll somehow help my case here, i will make sure to mention the third party softwares i have used before
bruh
bruh6mo ago
;bannable
VANGUARD Main
VANGUARD Main6mo ago
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction. Learn more below: https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
miso
misoOP6mo ago
another thing is when i like started my pc i got like a fucking pop up saying a following file was found on my computer i have a screen shot hang in on*
Neo
Neo6mo ago
:sus:
miso
misoOP6mo ago
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miso
misoOP6mo ago
ive always had this but it has never stopped me from playing
Neo
Neo6mo ago
May help.
Snackboy
Snackboy6mo ago
My favourite comment on that post...
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miso
misoOP6mo ago
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miso
misoOP6mo ago
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miso
misoOP6mo ago
riot helped so much love to see it prob just gonna quit atp
JustPoke ツ
JustPoke ツ6mo ago
thats what they said to me so fkn annoyying have you fixed it yet, im trying to fix mine still
miso
misoOP6mo ago
nope they closed my ticket gonna complain on reddit now lmao
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