Payment error

I'm trying to buy a domain with my card payment and it gets failed. I have already contacted bank and they said everything works on their side and they didn't receive the transaction. Can you check this? Waiting for your quick response. I have already created an issue yesterday (reference : 3266861 , https://support.cloudflare.com/hc/en-us/requests/3266861)
7 Replies
ognshansana
ognshansanaOP•7mo ago
Tried again now this message comes. And i revived email saying Registration of [domain] unsuccessful Any update? I need to get this domain immediately Where should i report this issue? I need to buy the domain asap Are you a chat bot?
taenthedev
taenthedev•7mo ago
@ognshansana Try buying it from another provider? You can move it to cloudflare later
ognshansana
ognshansanaOP•7mo ago
Is it costs me agian when transfering?
taenthedev
taenthedev•7mo ago
Uncertain, never done it myself. I'm sure someone else in here or the internet can help answer that for you I would assume not though
Akama Aka
Akama Aka•7mo ago
@taenthedev please open a Billing Support Ticket on the CloudFlare Dashboard if the error still persists. Transfering a domain to a different provider is mostly combined with a small fee that ICANN wants or requires.
ognshansana
ognshansanaOP•7mo ago
I purchase the domain from another service 🙂
Akama Aka
Akama Aka•7mo ago
Also true lol Ik but you want to pay something on CloudFlare or isnt that CloudFlare?
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